Peter and Kenny are great. Peter's knowledge of the history and details of the marque were impressive, and Kenny is an ace mechanic. Very transparent and easy to deal with- didn't try to hide anything and were very up front about the 'warts' on the car we finally bought for my son. Selection was good (they even had a few manuals - but one fewer now!) We've had the car for a couple months now and have had zero issues (other than my son wanting to polish the paint off the car.) Headed off to its first track day in a week and we're expecting a trouble free day.
The only negatives:
- their stock is not all in one location, so if you have a car you are interested in from the website, give them a call and let them know when you'll be there.
- facility might put some people off, but get past it - these guys are good
- they can be slow to return phone calls
The best all around car I’ve owned
by Richie from Atlanta georgia
July 16, 2018
It is the smoothest car I’ve ever had. Great sound system. Plenty of power when you need it. Great trunk space. Sleek and a beautiful paint job on it.
I recently was a victim of car theft and needed a car in a hurry. The salesman, Jared, was very helpful in finding a vehicle that was both affordable and comfortable and had the features I needed. Ask for him if you come here 🤙🏾
I love driving this car
by J. Anderson from Louisville
August 1, 2017
I enjoy the size of this car. It is very good on gas and looks good inside and out. I love it's style and smooth ride. It is very room for long trips as well. It was the perfect choice for me. I would highly recommend this vehicle.
If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.
August 10, 2018
Car feels sturdy and safe. Love how it looks - white with beige. Overall enjoying it very much.
However was shocked that it did not have Satellite option and it cost $600 to install. did read that BMW nickle and dimes and this certainly proved it.
The entire buying process took about three hours and 15 minutes from the moment I entered the dealership for the first time to driving home with a new car for my daughters. Jeannie and Dominic worked closely and frankly with me to talk through my interests and needs between the trade in, desired monthly payment range, and valuation for both vehicles. Negotiations were handled quickly and reasonably after we exchanged full information. Ray in Finance got me a full percent lower from my credit union even after the initial offer and acceptance was reached. That was real money! The whole team (including Malik for my insurance change) were very warm and easy going. It was probably the best buying experience in the dozen plus car purchases I’ve made over the years. Thank you Jeannie and team for genuinely exceeding my expectations, by a lot!
by BMWFan2018 from Miami, FL
November 21, 2018
I just bought a 5 series BMW from Car Factory Outlet. What a great car. It glides on the road and is super spacious. The safety features are easy to comprehensive and easy to navigate. The sound system is VERY good which comes in handy during Your drive in Miami traffic!
Worked with Andy Alexis Sr. on a 328i I found online. Had a poor experience at a dealership closer to home but drove 40 miles from Towson and would do it again. Great Experience. Thanks Andy
A beautiful , super clean CAR!
by maryellen13 from charlotte
January 9, 2019
This is my 3rd BMW. I had a 3 and 7 series before. This car have great MPG . I do so much city driving that i was happy to hear of it's 4 cylinder twin turbo engine . It has the quickness I need without guzzling gas. So many things this car can do , I will take while to figure them out(and i mean that in a good way)
I first off want to start off by Saying Max Moyer who works in sales is the real deal convinced me to switching to BMW from Lexus he is the most detailed and knowledgeable about BMW cars and does everything to make the process of buying a car quick in easy I spent a total of 2 hours buying my car. The car looks amazing and I am so happy for the price I got it at. Thank you Max and BMW of Silver Spring
by William S from Hempstead
November 7, 2018
First time I purchased a car from Certified Select Motors. Will not be the last. No pushy salesman here. Simple honest advice. So many cars to chose from. You won't be disappointed! Friendly, passionate staff. Thanks.
BMW of Silver Spring is a top notch facility with excellent client advisors. I had an awesome experience working with Lonnie Overby. He was honest, accommodating, and worked hard to get me into the car of my dreams. If you’re interested in a BMW and want a pressure-free buying experience, ask for Lonnie.
Great car to own.
by mrquintero from Paramount, ca
August 21, 2018
Great luxury car , my wife and I love it. It has low miles, it's in great condition inside and out. I test drove it and the car rides really smooth. Awesome car.
Patient, informative, patient, helpful...and patient!!! I don't like working with technology, but Jonathan made setting up my phone and explaining how it worked very easy. Thank you!
by Brekanko from Richmond, VA
December 1, 2018
I was considering getting a new Honda Accord at basically the same price point but this used 2016 BMW 528 far surpassed the new 2019 Accord in every way except for the blind spot warnings and front collision warnings. The engine, handling, all around quality, and fact that it has AWD all helped make this decision very easy.
Giselle Pearson was my sales person. Her customer service skills were excellent and provided upmost attention during my test drive and negotiations. Everyone at Passport was very attentive and professional during the sales process. I look forward to having Passport service my X5 for years to come.
The most reliable I've owned
by Arkadiy from Agoura Hills
October 31, 2018
The best family car. This car has everything that I need. Safety parameters are the best, comfort is excellent, leg room is awesome, price is affordable.
Thank you Audi Silver Spring for an easy car buying experience. It was hassle free and quick! Car sold was nicely detailed , well kept. My areas of concern were taken care of.
Love this car but continue to ware out rear tires
by cruzer'J from monterey, CA
November 14, 2018
The rear wheel alignment keeps going out of adjustment - the camber goes off and wares the inside of both tires. Two tires and wheel alignment nearly $1,000 twice now in less the 30,000 miles - grrrrrrrrrr
I have to say .. my husband and I had a wonderful experience buying our cars from Steve Cruz at Norris Acura. His knowledge of the vehicles and their incentives were a steal for sure! Thanks for the two beautiful vehicles we got to take home! Merry Christmas to us!!
by goodcar from raleigh
July 17, 2017
its a really nice car and it dosnt need car keys to start but cars in keys it smells amazing and very smooth on roas
Syed was awesome. Very professional and efficient. Got a preowned Tesla which are hard to find. Super clean. Runs great. There was only one key but they brought the second key in the next day. Highly recommended!
Quality car that is dependable
by DGConant from Ocean View, DE
December 12, 2017
I owned a 1999 528 and drove it for 18 years. I upgraded to the same make and model based upon my satisfaction with the first car. Like the size, performance, dependability and styling. Quality car for the money.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Best cars out there by far !! Even used !
by mcn520 from Westminster, MA
October 31, 2018
Definitely an outstanding car. I bought it with 31000 miles and it is still like driving a new car. Smooth at high speed, comfortable seats, lots of features and great performance as well as over 30mpg combined driving.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Ultimate driving machine!!
by Susanne from Rock Hill, South Carolina
January 29, 2018
I was in the market for a larger car for personal use. After doing research, I decided on the BMW 5 series. Purchased from Hendricks in Charlotte and it is a dream to drive. I feel safer and more protected on interstate traveling and absolutely love the drive.
Love it very nice and relible it drives very fast it's very comfortabke and excellent looking car. As a family car it's considered and good family size car.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.