The young lady that assisted me with check in was professional and friendly. I was a little disappointed by amount of time it took to wait. I was told at check-in it would take 1hour to an hour and a half.
I checked in a few minutes after 11 and my car wasn't ready until 1:30.
by Brekanko from Richmond, VA
December 1, 2018
I was considering getting a new Honda Accord at basically the same price point but this used 2016 BMW 528 far surpassed the new 2019 Accord in every way except for the blind spot warnings and front collision warnings. The engine, handling, all around quality, and fact that it has AWD all helped make this decision very easy.
Dashboard lights came on. No appointment. Pulled into BMW service. Fixed me up and sent me on my way. Thank you!!
A beautiful , super clean CAR!
by maryellen13 from charlotte
January 9, 2019
This is my 3rd BMW. I had a 3 and 7 series before. This car have great MPG . I do so much city driving that i was happy to hear of it's 4 cylinder twin turbo engine . It has the quickness I need without guzzling gas. So many things this car can do , I will take while to figure them out(and i mean that in a good way)
This team went above and beyond to work with me and meet my needs. In addition, they did it with positive attitudes and smiles on their faces. Everyone involved from the 2 salesmen, the finance manager & the pre-owned manager exceeded my expectations by far. I would happily go back to them for my next purchase and will advise family and friends to do the same.
Ultimate driving machine!!
by Susanne from Rock Hill, South Carolina
January 29, 2018
I was in the market for a larger car for personal use. After doing research, I decided on the BMW 5 series. Purchased from Hendricks in Charlotte and it is a dream to drive. I feel safer and more protected on interstate traveling and absolutely love the drive.
Service department at Carmax superceded my expectations! Called to have a service done on my Nissan and they were able to accommodate my tight schedule even though they did explain their schedules were tight as well. The amount of time I waited was far less than any dealer I've ever been to, and Dave in the service department greeted me by name and wore a smile until I left! They even washed my car for me and let me know if there was anything I needed to not hesitate to give them a call.
by BMWFan2018 from Miami, FL
November 21, 2018
I just bought a 5 series BMW from Car Factory Outlet. What a great car. It glides on the road and is super spacious. The safety features are easy to comprehensive and easy to navigate. The sound system is VERY good which comes in handy during Your drive in Miami traffic!
It is the smoothest car I’ve ever had. Great sound system. Plenty of power when you need it. Great trunk space. Sleek and a beautiful paint job on it.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.