I live in Richmond and my daughter blew a tire on her Mini in Charlottesville and was stuck on the side of the road. I found BMW of Charlottesville on the web and called them. The service team found a tire, ordered it and installed in within a few hours to get her back on the road home, all with a friendly attitude. I was more than impressed.
After a great deal of research, my wife and I visited the Charlottesville dealership for a test drive of the 2019 440i xdrive gran coupe.We ended up speaking with Rick Martens who was not only courteous, he knew his BMWs inside and out. Mr. Martens was relaxed in his approach which contributed to our excellent experience. Our 440i had to be special ordered, so a follow up review will probably be posted. However, there is no reason to think our first impression of the dealership will change.
I did not qualify for a BMW however, my salesman Tim put me in a 2016 Toyota Avalon! Low mileage, like brand new. He was kind, he listened when I talked and WOW was this an amazing experience! From the receptionist to the Sales Manager Todd to the Financial Officer sorry can???t remember his name because at this point I was so excited I almost blacked out! Double five ?? star rating ~Deborah AKA Happy Toyota Avalon customer 👑
Our experience with Rick and the staff of BMW of Charlottesville was first class. The acknowledgement the staff has on there product is outstanding. We will recommend the dealership for sure.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.