Mr. Jim Munsey as stated on his business card is indeed a BMW Genius. He took all the time needed to explain details and operation of the vehicle I had selected. I never felt any sales pressure or rush to get through the process. After he completed his explanations and demonstrations the transfer over to Joe to complete the financing process was very smooth.
The best dealership experience I have experienced. If you are in the market for a BMW this dealership should be your first stop.
I would like to comment on the excellent experience I have had with the service department at VW Reading. I have had a few issues with my Golf R recently, and every time, I ask for Alex to work on my car, and Molly is always willing to put him on my car with no problems. She is always super nice and accommodating! Alex knows his stuff and always does great work. I love having a dealership that I trust. This last time, Alex actually took two separate road tests with me to make sure he understood what I was saying was wrong with my car. Alex went out of his way on more than one occasion to get to the bottom of my issues and get it resolved. There should be a mechanic like Alex at every dealership. In addition, Josh, the service manager is willing to sit down and talk to you with respect when it comes to an issue you are having. Josh treats you like he values you as a customer and I appreciate that. Thank you Josh, Alex and Molly. I am glad you are there for my wife and me when we need our VW's serviced.
Brad was amazing, and we were close to making a deal on an awesome Audi Q7. I found a perfect match for me elsewhere, but I will definitely return to Sterling Motorcars when making a future purchase. They have a great selection of cars, and the low-pressure atmosphere is exactly what I prefer when purchasing a vehicle. Great job.
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