I highly recommend BMW of Nashville for both sales and service. Jeff Pereira was awesome in listening to my needs/desires in my X5 purchase, getting directly to the options and giving his opinion when I asked for it. Fun, relaxed, no pressure purchase. This week, I did not have a service appt. but had a very low tire and was nervous to drive my car as I'm a realtor in it all the time with clients. Michael and the team in the service department immediately found the issue (screw), worked me in, replaced the tire and washed my car for me. Its awesome being able to rely on help when its needed AND to have a happy, clean, classy lobby to wait in while my X5 is being serviced. Loving being a BMW owner.
The team at BMW that I worked with were ALL wonderful. Starting right at the front desk with Andy - She has the innate ability to make you feel welcome the moment you walk through the door. I told her I wanted to work with a female salesperson. I was delighted to learn that this dealership has two! Sadly, most dealerships have none. Andy introduced me to Carol Lawson, who was my salesperson throughout. She was terrific! Next came Paul, one of the geniuses. On the day I picked up my new vehicle, he took the time I needed to go over all the fun features of the X1 I had purchased. So kudos to a very well run organization. It appears to this satisfied customer that management cares about the buying experience of their consumers and has put both the time and effort in professionally training ALL of their staff.
Our Service Technician could not be nicer... We had a perfect experience ! I actually look forward to doing something I have, in the past, absolutely dreaded - taking the car in for service/maintenance...
We had been looking for a used Van for a 3rd car in Nashville area for a couple of months. We had found most vehicles listed locally were overpriced and were prepared to travel to buy one, drive it home and still save thousands. We found this Van on Cars.com at Dixie Motors in Nashville and it was exactly what we were looking for in price, year, mileage and even color. Randy, the salesman, responded to my email inquiry on a Sunday and I arranged to go look at it the next morning. I appreciate that he treated me with respect and honesty (especially as a women buying a car). I bought the Van. It needed to be state emission tested which he took it that afternoon. It also needed the side mirror knob replaced under warranty, so he called after we had taken it home and offered to take the Van to the dealership for us. Above and beyond.
I went in to the dealership not sure of what to expect but I left completely comfortable and satisfied in a new 2018 X1!!!! John Bergeron not only helped me through the process of understanding a BMW but also made the process of buying completely hassle free and FUN! I am so so excited and pleased with my new X1 and I would 100% reccomend this dealership and my new friend John to anyone who is even the slightest bit interested in a BMW!!!! Super excited to be a part of the fam!
I had not been to this dealership for almost 2 years due to a bad experience...Justin my service advisor was outstanding and handled a recall service to perfection. He was professional, courteous and knowledgeable...he also took time to LISTEN. Thanks Justin because of you wwe will now give Ford and this dealership another chance in the future. Yes we have bought 3 vehicles in just under 3 years from this dealership so it's safe to say we will be calling again soon. Thx Justin they need more like you!! Franklin Ford Lincoln
Alex and Sabrina made my buying experience stress free! They were super helpful and listened attentively to all my needs. I was in and out in less then an hour! If you're looking for a place to purchase a used vehicle, True Auto Drive is the place to go. The staff is honest and their prices are reasonable!
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