Mr Jaffer was very responsive and professional. However, there was a substantial scratch on the car below the passenger side door which was not divulged, and for which Drive A Dream refused to assume responsibility after delivery from GA to FL by car carrier. Initially they tried to blame the car carrier for the scratch. However, after critical, frame by frame review of the video of the car that they sent initially, the scratch can be seen, proving that it was present from the outset. It subsequently cost $300 to repair, which I feel should have been reimbursed by Drive A Dream. However they refused, leaving a bad taste in my mouth about the whole transaction.
Thank you for helping us with your the car purchase. You were such a pleasure to work with and we really appreciated that you're not one of those "push" people that most of the care sales people are. We also appreciate the depth of detail and time that you took in having our car sale documents covered with us and going thru all information.
We appreciate your business and we will spread the word with all our friends about IQAutos from Marietta.
Rodica & Gabriel Raileanu
I'm on my 7th BMW and 2 of them I purchased from Nalley BMW of Decatur. Always excellent customer service and moved me through the process quickly. Thad Flowers and Felicia Jones are gems! I'm sure my next BMW purchase will be made at Nalley as well.
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