Best Customer Service in California!
December 3, 2018
I have lived in Northern, Central, and Southern California and have experienced many BMW service departments. Most of them met BMW’s customer service standards but not one dealership has come close the superb customer service I received from Anthony Zabala at BMW of Ontario today. I could immediately tell that he genuinely enjoys what he does by his positive demeanor. He greeted me like family when I met with him in person and consistently communicated via text to update me on the status of my vehicle. Anthony is a star at BMW of Ontario and dealers must sedealership needs an exemplar role model to “learn how it’s done like a pro” they must shadow Anthony while in action. Thank you Anthony for going above and beyond and being a rock star! Somebody at BMW needs to give this man a promotion!