The staff was honest and direct. Fare and clear in what they needed and wanted. Matt the salesperson was not pushy in any way. The manager and staff were all fair. Really grateful for the costumer service!!! Thanks
For a while I was looking for Lincoln MKT national wide and found the car at this dealer. The car was excellent, the price was great and salesperson Gary made this sale transaction very smooth starting with the accurate vehicle description, working out financing paperwork and finishing with quick deal closing. I am out of state buyer so I had initial hesitation flying to another state to buy the car, but overall experience exceeded my expectation. I would greatly recommend this dealer and you can trust Gary.
Received implacable service during the vechicle choice, purchase and after market upgrades process. Daniel went above and beyond the requirements of a salesman. The Genius Bar representatives are great as well.
MY expereince with this dealership was really great. I didnt quite get the price i wanted but settled for the discount i did get on a used 2014 BMW 435i . My expereince as a whole was made completely smooth and seamless by Caleb Jeffreys,he gave me all the information i needed and worked with me for hours after closing to make sure we got the deal done,when i got into the car he had gotten it squeaky clean and warmed up for me .He even went as far as helping me get to the airport and back to drop off the rental i drove there(I had driven 4hrs30min from Columbus,IN to Nashville). Heck,my birthday was the next week,he sent me a text to say happy birthday and check on the car as well. You just dont get that kind of customer service anywhere anymore. Needless to say the car is running fine ,confirmed that through the 4hr30min drive back home. Looking forward to enjoying it and working with Caleb and BMW Nashville on my next purchase once i decide to level up.
I highly recommend BMW of Nashville for both sales and service. Jeff Pereira was awesome in listening to my needs/desires in my X5 purchase, getting directly to the options and giving his opinion when I asked for it. Fun, relaxed, no pressure purchase. This week, I did not have a service appt. but had a very low tire and was nervous to drive my car as I'm a realtor in it all the time with clients. Michael and the team in the service department immediately found the issue (screw), worked me in, replaced the tire and washed my car for me. Its awesome being able to rely on help when its needed AND to have a happy, clean, classy lobby to wait in while my X5 is being serviced. Loving being a BMW owner.
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