Recently purchased a used X5 with much help from the great sales team at BMW of Fresno. Outstanding experience as Radford P is extremely knowledgeable and helpful in the process of weighing options. He provides much information to work with to find the prefect car.
In July I was lucky enough to purchase my very first BMW!
I had stopped by the dealership at the end of June to check out the new models. First, upon entering I will say that the showroom is bright, spacious and beautiful. Although the showroom was busy, I was greeted with a smile by the BMW Genius and was told that someone would be with me as soon as they could. Then, enter Eddie.
My experience with Eddie was the best experience I have ever had at a car dealership. He was friendly, personable, thorough and kind, I instantly felt at ease with him (which is usually not the case while shopping for luxury items.) Even though the showroom was bustling with people, he spent more than enough time with me. I had left knowing that I would be back in a few months to pick up my new car. I received a follow up afterwards and it wasn't one of those annoying sales-ey followups.
Upon delivery, everything was seamless. Once again, my meeting with Eddie was wonderful. All of my paperwork was done within a few minutes and then he brought me to my car.
I drove away with a big smile on my face! He followed up with me the next day to see if I had any more questions or issues and to call him should anything come up.
I highly recommend this BMW Fresno and specifically Eddie. High fives all around!
I went in to look for a BMW and was helped by a young man named Levi. He was very knowledgeable and answered all my questions, made me feel comfortable in the buying process. Would recommend to anyone!
Sirius XM gave me a call telling me that I had a free subscription which was going to end. I had no idea that I had a free subscription available... Arthur spoke to me and cleared things up about all the features. He and I met as well to get a better understanding of the car that I got. I have had 7 BMWs and I am finally confident in saying that I know how to use my beautiful car.
Alan gave me a great deal on my 2018 BMW X3 M40i, every time I have a question about anything, he has the answer and responds quickly. Great guy overall... if planning on purchasing a BMW, see Alan at Long Beach.
Jon Lewis!! Man I’m so happy every time I bring my car in for service or just a wash.. He goes far and beyond to take care of me and my car. Great guy!! Always greets me with a big smile. Very helpful and does more than I request!
I heartily recommend Anthony for all your service needs. He is 100% customer focused... and very helpful. Always does the followup, makes sure you are completely satisfied with the support. Great guy. Ontario BMW is lucky to have him.
Recently needed to replace a small car that we use for a local run around vehicle. My wife had long wanted a MINI so without her knowledge my 13 year old grandson and I went to MINI of Arlington where we were promptly met by Motoring Advisor Cody Cox. I explained I secretly wanted to purchase a top of the line MINI 4 door hardtop with everything on it to surprise my wife. I told my wife and aided by my grandson convinced her that I was going to buy a Dodge R/T., the Dodge place is across the street from the MINI sales. The MINI was ordered and I was kept closely appraised of the MINI and its progress thru the build and delivery by Cody. My grandson and I would talk about the Dodge around my wife and she was thoroughly convinced we were getting a Dodge. So came the day to go order the Dodge my wife, grandson and I loaded up to go to order it. My grandson had expressed a desire to go look at the little cars (MINIs) across the street and I decided to do that first. Cody had the British Racing Green 4 door hardtop sitting just inside the front door in the showroom with a large red bow on top and a sign lying on the dash said the car had been sold to my wife. Her name is a common name and she didn't think anything about it as we were just looking before we went to another dealership to actually purchase a car. We finally convinced her. To say she was totally surprised and thrilled is an understatement. My point to all of this is, without the cooperation and assistance of Cody Cox it would not have happened. His knowledge of the product, the suggestions he made on some options all made the car so much more than even I imagined. Cody took the time to give my wife an introduction to the workings of the various controls and buttons in the car. Including Bryan in the business office , who made the paperwork part pleasant it was a great experience. I highly recommend MINI and BMW of Arlington as the right kind of place to do the business of buying a car.
When we walked into the showroom we were greeted By Devin in a very respectful manner. He has outstanding customer service, knows his product and did not put any pressure on us. He made us feel welcome and worked very had to get us what we wanted and make sure we were happy. If you want to work with someone that listens and understands what you want, Devin is your man. Been buying cars for over 50 years, best salesperson I ever met. Go see him and you will have a wonderful experience.
Absolute awesome experience. My salesman Chris Weaver was extremely knowledgeable and not pushy at all. I did financing through BMW and Patrick was wonderful. Everyone was super nice and helpful. Not to mention they had the best pricing around.
First rate experience throughout. The CPO vehicle was in very good shape with low miles and Nicole Stem , the sales person was first rate???well informed, efficient, and a pleasure to deal with, as was her manager involved in my transaction.
Being in the hospitality business myself, I am driven by a level of service that creates both a memory and experience. Mercedes Benz of Huntington did not disappoint. Anthony Mastroianna was the sales associate that assisted me from start to finish. His approach was warm and welcoming and at no time during the process did I feel pressured.
Dawn, Chris and Ryan at Tully Manchester were extraordinary! Extremely knowledgeable, professional and ensured a pleasurable car shopping experience that exceeded every expectation. They were so helpful in finding the right car for us and worked with us to ensure only the best selection of BMW, financing and options. This is our 3rd BMW from Tully in 3 years and we will keep coming back as the people and service are phenomenal - if you are shopping for a BMW, this is the place. BTW the service team is also excellent, professional and very knowledgeable. 5 stars!!!!!!!!!!!!!!
Our salesman, Simon was awesome! He worked with us via email for week getting me the deal I wanted and delivering on every promise. Everyone at the dealership was professional and honest and the whole experience was perfect. Thank you Simon! We love our new X5! Best car I have ever owned from the best dealer in the world!
Justin was very friendly, helpful, explaining things clearly. He was professional, knowledgeable. He does not get impatient when I did not know things. Great representative.
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