While working with Mr. Bouchard, an amazing, albeit almost unheard of thing transpired... Initially, WE decided maybe it was not the most opportune time for me to purchase a new vehicle and there was absolutely no pressure from Ron. For this reason, when I felt the time was right, I reached back out to him. It was my first time leasing a vehicle; however, he and Sandra Snyder (in Finance) handled me with kitten gloves... even with it being late in the evening and I was their last client, I never felt rushed. They answered all my questions and went above and beyond to make sure I was well informed to make the best financial decisions. If you're looking for a great buying experience with awesome people who will put your mind at ease from start to finish, go to Ron and Sandra!!
Reliable despite Bmw reputation
by Blaiseman from Raleigh nc
December 31, 2018
Incredible features that Bmw just doesn’t advertise. Eg, cruise control stays engaged even when shifting gears...amazing! Headlights are incredible the way they bend around corners.
Eric Scott and Euro Motorcars ....Top Notch Professionals!!
by c1osborne from DealerRater.com
November 30, 2018
It was a pleasure dealing with Eric and his team at Euro Motorcars to buy my first Mercedes Benz, an AMG GLE 43 coupe. They wanted me as a customer and treated me so right from our first meeting all the way through delivery of the car. I am enjoying all the features and the driving dynamics of this Mercedes Benz. Looking forward to a long driving relationship with Mercedes Benz, Eric Scott, and Euro Motorcars. Thank you!!!
Love my 5 series
by Pablod from West Palm Beach FL
December 23, 2018
I drive about 70 miles daily on interstate 95 in south florida love the driving experience power when I need it and comfort to me is top notch this car is a drivers car love my 535i
Maria provided excellent customer service! She demonstrated and extraordinary ability to understand my needs without being ever making me feel pressured. She is very knowledgeable and extremely quick! She was extremely patient and helpful, and despite having to stay past showroom hours, made sure that the car was in perfect condition before I left. It was a pleasure working with Maria, I highly recommend her!
You own the road with this car
by LG3 from Sarasota
January 4, 2019
The BMW 535I has performance and comfort day or night. The twin turbos paired with a seamless power transfer by the transmission and tight road handling delivers a rewarding driving experience.
Traded in an old truck for a slightly less old truck. Walter and FC Auto made the whole process easy, fast, and pleasant. The paperwork processing was astonishingly fast, and Walter was unfailingly professional and courteous. My best experience ever purchasing a vehicle. I strongly recommend them.
Its a Beemer. What more do you need to know?
by SrKingpin from Fresno
October 26, 2017
BMW 5 series is a dream to drive. With all the technology theyve built into their cars lately its more than worth the money to drive one of these as a daily driver.
Other than the couple of drives to Arlington from Stephens City I had a good experience. First impression was it was a small lot with little parking. They had a totally full lot! I had made an appointment to see the vehicle and it was clean and ready. We did a walk through of the unit in and out. There were a few issues and they told me they would take care of those things. I told them I'd return the following weekend to buy the unit. Pretty normal stuff really if you buy used cars....Here is the reason I bought from these guys......I went through a three month search for a Suburban with the least miles and latest year model for the least money.....I went to many dealers within a seventy five mile radius and honestly it was a bad experience as the majority of guys we talked to really didn't care if we bought or not. One guy was drinking coffee and threw me the keys and told me where to find it on the lot. I was tired of all the salesmen who where indifferent and uncaring. I get to Eagle and it was..."you are the boss Sir, tell us what you want and we'll make it happen. They did everything they said they'd do and more. They were busy to the max and they busted their tails working hard for me and everyone else. Compared to the large dealerships they were unsurpassed. Eager and honest. They won by business with integrity. I didn't haggle on pricing as they had the unit priced fairly and because they were eager to work on the "punch list" that we put together I didn't want to cut into their margin too badly. I got a good, fair deal. I am happy with the unit and it runs great. I just need to sell my 05 Suburban now to make my wife happy. Try these guys out!
The best series in BMW line up
by TPCBMW from GLEN ELLYN
August 17, 2018
I have loved driving this car. It has been exactly what I would expect from BMW. It is fast and practical and well designed. Thumbs up!
Very good overall; service rep (David Goldberg) was careful to explain repairs. Repairs were completed in a reasonable time and I was kept informed of status.
It was a wrecked car with Bondo all over it.
by Jo from Chicago
January 7, 2019
I would recommend a 535 to just about anyone. But the car I drove was trash. The nav. screen dim with no way of brightening it up. The body was mostly bondo. What a waste of time that was(test driving this car).
Elena greeted me promptly upon arrival at my service appointment. She kept me posted periodically concerning the progress of the service of my vehicle. The facilities were clean, well organized and the staff were very courteous and professional.
Great car, comfortable, power and style
by John E. Vee from Scottsdale, AZ
July 20, 2017
Maybe a bit over priced, but as comfortable an roomy for its class. Great power and drives like a champ
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Most officiant bmw 5 series out there by far
by AstritZ from Haledon, NJ
June 28, 2017
At first it felt like any ordinary car. That's until you get behind the wheel. 8 speed Automatic with a 3.0L Turbo engine my oh my you can't go wrong on a bmw 535i xDrive
I’ve been a BMW driver for about 3 years now and have been to numerous BMW dealerships. In my experience, all BMW dealerships hold themselves to the highest standards, but somehow Sterling has set themselves far apart from their counterparts.
Whether it’s walking into service or the showroom everyone recognizes me and remembers my name from previous engagements. It makes me feel very welcome and part of a family of BMW aficionados. Everyone is super friendly and is genuinely interested in what you have to say, whether it’s just small talk or business.
I’ve been going to Sterling for about 1 year now and I don’t think any dealership can compare in quality, customer service, and professionalism.
I would like to specifically mention:
Robert Graves, for his exceptional professionalism, knowledge, and salesmanship to get me into my brand new BMW M4, the ultimate driving machine.
Beaver Ho, for setting THE standard for all service providers with his professionalism and personal interest in ensuring I get the best quality and care.
Ash Soroushi, for making the finance process a breeze with how professional and knowledgeable he was. Extremely easy to understand every detail of the contract.
Matthew Tillman, for his expertise in the sales process.
Decent car, breaks down easily
by LexusRCF from New york
June 17, 2017
Ive owned this car for about a year and sold it last month. It was a decent car, but it wears down easily. There was a bad noise coming from the engine the month before i sold it and it cosy 6000 to repair. I sold it for a better price though.
Their process is much more streamlined and expedient compared to a regular dealership. If you want to be done in less than 90 minutes and get a good quality car, go to Vins. Their staff is great, very helpful and does not pressure you to buy
GREAT PERFORMANCE LUXURY
by FIRST-TIME DODGE OWNER from GURNEE
November 26, 2018
AFTER 20+ YEARS OF OWNING LEXUS, I BOUGHT BMW 535IX-DRIVE TWIN TURBO. WHILE LEXUS AND MERCEDES ARE ALSO VERY FINE VEHICLES, THIS ONE OUT PERFORMED THEM ALL!! WITH NO MECHANICAL ISSUES AT ALL!!
This is an amazing company , has amazing customer service , and the staff are so helpful, I recieved help from one of the managers Mahtab, she’s very helpful and is willing to go an extra mile and help you out :) haha no pun intended! Amazing company , highly recommend
It a bmw and great road car
by Sporty from Santa Fe New Mexico
October 11, 2018
It a very nice car and great in the snow. Plenty of power and sport seats make the ride for long trips great. The drive assist plus is a must
I was appreciated Mr. Ben was mad cool and very patient with me and explained to me everything I needed to know.. I recommend anyone and everyone to come see him.. he will bless you and put you in the car you need
BMW does it again with a powerful smooth ride
by KW from Manchester
November 10, 2018
comfortable and sporty with a powerful smooth ride and plenty of trunk space and leg room in rear seating area. handles great on back country rodes and the highway
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