I first off want to start off by Saying Max Moyer who works in sales is the real deal convinced me to switching to BMW from Lexus he is the most detailed and knowledgeable about BMW cars and does everything to make the process of buying a car quick in easy I spent a total of 2 hours buying my car. The car looks amazing and I am so happy for the price I got it at. Thank you Max and BMW of Silver Spring
Just purchased Toyota Sienna from Crown. Checked it with our mechanic and he approves the purchase.. The staff is professional and process easy.. We do recommend the company to all customers shopping for used cars..
This is a dealership who treats the customer well, and wants to build its business through loyalty and repeat buyers. I own a VW which has performed quite well over 7 years of relatively hard use. Time for a new one. And I purchased one in May 2016... Absolutely satisfied with the new one...
I’ve been a BMW driver for about 3 years now and have been to numerous BMW dealerships. In my experience, all BMW dealerships hold themselves to the highest standards, but somehow Sterling has set themselves far apart from their counterparts.
Whether it’s walking into service or the showroom everyone recognizes me and remembers my name from previous engagements. It makes me feel very welcome and part of a family of BMW aficionados. Everyone is super friendly and is genuinely interested in what you have to say, whether it’s just small talk or business.
I’ve been going to Sterling for about 1 year now and I don’t think any dealership can compare in quality, customer service, and professionalism.
I would like to specifically mention:
Robert Graves, for his exceptional professionalism, knowledge, and salesmanship to get me into my brand new BMW M4, the ultimate driving machine.
Beaver Ho, for setting THE standard for all service providers with his professionalism and personal interest in ensuring I get the best quality and care.
Ash Soroushi, for making the finance process a breeze with how professional and knowledgeable he was. Extremely easy to understand every detail of the contract.
Matthew Tillman, for his expertise in the sales process.
The way car experience should be.
Outstanding customer service provided by Sales Consultant named Hassan.
Will definitely recommend Hassan at this dealership for friends, families and associates. Kudos!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Giselle Pearson was my sales person. Her customer service skills were excellent and provided upmost attention during my test drive and negotiations. Everyone at Passport was very attentive and professional during the sales process. I look forward to having Passport service my X5 for years to come.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I bought my BMW from Perfect Auto work with James the finance manager he is very honest and respect full got me the best and lowest rate he sold me a very clean and beautiful car all the sales people in this dealer were very knowledgeable about the cars very nice and clean dealership there was no pressure at all. I refer this dealer to all my friend and family and I will buy my next car from here. Good luck guys and thank you soo much helping me buy my dream car.....
GREAT SERVICE AND WORTH THE 5 HOUR DRIVE FROM OHIO
by SteelerFan from Minerva, OH
March 10, 2018
We drove down from Ohio and Scott was the best!!! Willing to talk price and got us a headlight before we headed home!!! Not the last time we will drive 344 miles if they have another Perfect Auto for us !!!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.