Mike Alwin in the Service Department always takes great care of me and my vehicle. It’s always a smooth process to get my vehicle in, get my loaner car and be on my way. Thank you again for all of your help during my Service visits!
Great customer service! We went to Patrick looking for a used car and Alan M. patiently listened to our needs and matched us with several options. We walked out with the right car, same night. I would highly recommend Alan and Patrick BMW.
Searched their website for the car with desired specs and found a great match. Deal/ negotiations were straight forward and prompt.
Took the car for a short test drive and then home for family review.
Good people to deal with.
I had a noise coming from my wheel as a result of apparent damage from parking boot. The manager took it for a quick spin and discovered it was just something bent. He fixed in in seconds and sent me on my way at no charge. It was a busy day there and they did me a big favor.
Great customer service. Anna was very knowledgeable and personable. She took the time to go through all the details and made you feel comfortable. She was not pushy at all and very honest from the beginning. Would recommend this dealership.
We were searching for a BMW X1 for some time and found the best deal in Elmhurst BMW. The car was loaded with options and priced lower than Chicago area BMW dealers. The sales manager Anthony was very patient answering all our questions and with the test drive. The sales process was very smooth and General Manager Irv checked if everything was fine with the car few days after the purchase. The car itself is a great buy and giving excellent mileage. I would definitely recommend buying BMW from Elmhurst BMW.
We just purchased a used BMW 550xi. The process couldn't have been more painless. My friend purchased a vehicle from here a couple weeks ago, we came back and purchased our vehicle here as well. All because of their customer service, honesty and dedication to taking care of their customers.
My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
BMW x5m serviced and maintenenced multiple times here, never returned for the same problem twice. Staff very friendly. They have helped facilitate several warranty and recalled issues on top of the primary repair.
Honestly, couldn't say anything about facility because eveytime I have a loaner waiting for me, so never need to sit down inside, I'm sure it's nice though.
I got in touch with Dawn and Jason threw email, Jason was able to answer all my questions, communication was very professional without being pushy. Thank you
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