Excellent customer service. Addressed all of my needs and smooth purchase process
by BeamieFan from Wind Gap, PA
January 22, 2019
This car is a replacement for a 2008 535i and I was worried that the smaller engine wouldn't fill my need for power and speed, but it has more than enough pep for me and I am enjoying the upgrades that this has like heads up display, heated steering wheel and the different driving modes, oh and don't forget the auto kick motion to open the trunk. I've had this only for a month, but am happy I purchased this car!
My husband and I purchased a vehicle from here. Felt like we were buying from close friends or family. They welcomed us and helped us from start to finish. Alex was such an amazing help no matter how many cars we wanted to test drive he stayed patient and open. We will definitely shop again!
by Gnr from San Francisco, CA
December 4, 2018
Comfortable car. Good commuter. A bit expensive to maintain but reliable in the long run. I still prefer 2011+ model rather than 2010- and reason is the style.
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
Sporty & luxurious
by JeffSMU01 from Dallas, TX
December 18, 2018
This car is fun to drive and has a lot of technology and useful gadgets that make driving the car fun. It also has a great luxurious feel.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
beautiful luxury vehicle
by art from Danvers Mass.
December 30, 2018
comfort pleasure to drive every option available maximum safety features room for five people luxury leather interior over four hundred miles range on a foul tank of gas.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Just fun to drive yet elegant
by pajones81 from New York, NY
September 16, 2017
Fun to drive, smooth, elegant yet fast. Proud to own this car. Not too flashy but has the feel and drive of a flashy car.
This car is elegantly designed, has quite impressive handling and power and all the tech features most of us can ask for. Good fuel economy for it's class. The ride is smooth and quiet in comfort mode but comes alive some when put into sport. Quality materials and build throughout.
Stopped in to make an appointment and was very pleased the Adviser said if could handle an hour and half they would do it fight now. First time I’d ever been taken as a walk-in. It saved a ton of my time since I live 17 miles away. Kudos to the service adviser.
It a bmw and great road car
by Sporty from Santa Fe New Mexico
October 11, 2018
It a very nice car and great in the snow. Plenty of power and sport seats make the ride for long trips great. The drive assist plus is a must
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Most officiant bmw 5 series out there by far
by AstritZ from Haledon, NJ
June 28, 2017
At first it felt like any ordinary car. That's until you get behind the wheel. 8 speed Automatic with a 3.0L Turbo engine my oh my you can't go wrong on a bmw 535i xDrive
Ive owned this car for about a year and sold it last month. It was a decent car, but it wears down easily. There was a bad noise coming from the engine the month before i sold it and it cosy 6000 to repair. I sold it for a better price though.
I have been burnt 2 years ago on a car that i purchased locally here in Massachusetts. I have been very stressed out on shopping for a new vehicle. Once you loose the trust in car dealerships its very hard to gain! about 4 months ago, i made contact with HAUS OF IMPORTS and they truly made me believe that there really is good people out there doing honest business.
What a wonderful company.
I called to ask a question on a BMW they had, fast foward a few days later i was driving it! They spoke to me over the phone, Emails, Texts, face time and even went on a test drive for me while i was facetiming them. I mean, its really that kind of Dealership! It was like i had a close friend in the chicago area looking over the car for me! They were brutally honest. Somethings they pointed out i didnt like (Wear and tear) on the vehicle but thats what you get when we are talking about HONESTY.
I was so comfortable with the interaction between me Mike and Roni that i decided To buy the car siteunseen. They shipped the vehicle to me in just a few days and when it arrived it was exactly what i expected, picture perfect. They mailed the title out the very next day; everything was went smooth. This is a true dealership that has years of experience under their belt. Definitely In business for the long run.
Thank you again Roni, Mike, and the rest of the staff. I sure hope the company continues to grow because this is what car buying should really be. I cant wait till the time comes to buy my next one.
Reliable despite Bmw reputation
by Blaiseman from Raleigh nc
December 31, 2018
Incredible features that Bmw just doesn’t advertise. Eg, cruise control stays engaged even when shifting gears...amazing! Headlights are incredible the way they bend around corners.
I had a noise coming from my wheel as a result of apparent damage from parking boot. The manager took it for a quick spin and discovered it was just something bent. He fixed in in seconds and sent me on my way at no charge. It was a busy day there and they did me a big favor.
comfortable and sporty with a powerful smooth ride and plenty of trunk space and leg room in rear seating area. handles great on back country rodes and the highway
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