Just purchased a brand new MINI at MINI of Wichita, couldn't have gone any smoother, the price was given upfront with no back and forth. Financing was straightforward (didnt have to see another person, my salesperson handled this). Will go back in the future.
So far all I have done is sign the paperwork for the vehicle. They gave me the price I wanted on a 2018 BMW 640i GT and have worked with me to get the vehicle delivered on our anniversary (I am in a different state). Their explanations are concise as long as you are clear on what you are asking or what you want. I would recommend Isringhausen
Service was fine. I'm a pretty regular customer. Sometimes it is hard to get any service advisor on the phone, and they don't call you back in a timely manner. As for the coutesy vehicles, I have said this before. They should be first come, first serve. Not just 2011 and newer cars. I have a 2006. Us older car owners are BNW's cash cow. We pay out of pocket or our extended warranty pays them. The newer car owners cars are still under warranty so they don't make any money on them.
Sirius XM gave me a call telling me that I had a free subscription which was going to end. I had no idea that I had a free subscription available... Arthur spoke to me and cleared things up about all the features. He and I met as well to get a better understanding of the car that I got. I have had 7 BMWs and I am finally confident in saying that I know how to use my beautiful car.
Leo Guzman is the best! He goes above and beyond, working tirelessly for all of his customers. I have never worked with a dealer that was more down to earth and cares so much about making the customer happy. Thank you Leo!
Recently purchased a used X5 with much help from the great sales team at BMW of Fresno. Outstanding experience as Radford P is extremely knowledgeable and helpful in the process of weighing options. He provides much information to work with to find the prefect car.
From my first phone call to the dealership days before buying the car, till now a week later, Sara Griffith has been nothing but helpful and proactive, focusing on what I wanted in a new car. She asked good questions and listen to answers and found the car that was right for me. I never felt like she was trying to fill a quota or upsell me on anything. She has stayed in touch, to make sure I understand how to work my Mini and that everything is functioning properly. I wish Sara were in real estate, because now I need to buy a house!
My daughter had been looking for a car for about a month now and had been having a difficult time finding exactly what she wanted. During this time, we met Ryan three to four weeks ago as she was interested in purchasing a Mini. When we first met Ryan she wasn???t 100% sure she wanted a Mini. He was very patient and took the time to educate us about the Mini???s and also spent time trying to find us one. Yesterday, we went to another dealership and had such a horrible experience that words cannot describe. So today when we returned to Ferman Mini it was so refreshing to have a sales person who was relaxed but also very forthcoming with everything from numbers to the condition of the car we were interested in. Saying that Ryan is an amazing person as a whole is an understatement. He truly cares about his customers and is willing to take the time to make sure they are happy. Needless to say my daughter bought the car at a very fair price! Thank you so much Ryan! Dan in finance was also very easy to work with and the manager Doug was wonderful as well. Great dealership who I will recommend to all my friends!
I highly recommend Honda of Tenafly. As a lifelong Honda owner (Civic, Accord, CR-V, Pilot & Odyssey), I have interacted with many Honda dealerships over the past two decades. This was my first interaction with Honda of Tenafly and I was extremely impressed by the level of professionalism conducted by my Sales and Leasing Consultant, Anna Marie Kuhn. Not only was she able to answer all my questions and provide me with a new 2019 Honda Pilot EX to replace my 2016 version, she was very patient with regard to ensuring I was able to understand all the functionality and customization of my new Pilot to ensure my driving experience was as turn-key as possible. Not once did I ever feel pressured to make a purchase and every question I asked was addressed with a direct answer. For these reasons I knew my business was not just desired but VALUED. Ultimately I look forward to being a Honda of Tenafly customer for many years to come!
The professionalism and courtesy was beyond exceptional. Showrooms were spotless. My point person was Justin Martinez he handled my trade in and putting in my new BMW. Joseph Saint-Val was my BMW genius. He spent over an hour sitting with me in my new car. He covered all the bases in acclimating me with my car. Joe was super professional and extremely knowledgeable. The last person I sat with was Helga Carroll who handled the financial segment.She was extremely knowledgeable and explained every little detail to me. All in all my experience at Competion BMW was perfect.
Pawel Czyz provided outstanding service coordination. BMW of Stratham's professional staff, excellent accommodations and helpful technical support delivers a positive experience in all regards, as always. Top notch!
Had my BMW M550 in for an inspection.Was greeted promptly and cordially by Chrystal.The overall experience was professional and pleasant.
Hats off to the whole team.
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