I'm writing this review specifically for RAY!
Not only has Ray helped me pick out the best car, gave me the best deal possible on the car (i know so because I compared the prices of the SAME CAR from 3 different BMW dealerships) and patiently answered all my million questions (since its my first car), BUT he also want out of his way and responsibilities to help me be approved by the bank that did not want to initially give me a lease because of my financial situation.
So, if you need a new BMW, go to THIS dealership and ask for RAY specifically. Your experience does not depend on the dealership- it depends on the DEALERS.
So, if you want to get a car of your dreams, Ray will do everything for you to be able to afford it!
I wish that this is not only read by the customers, but also by the BMW Beverly Hills management because this guy needs a raise!
I felt great to get my first BMW in Beverly Hill dealer. The purchase process was easy and fast. However, the agent didn't pay their passion on their sell, the only thing they care is asking you to purchase a car.
very testingly good. it found it interesting how they did...
by Manojshara from DealerRater.com
September 26, 2018
very testingly good. it found it interesting how they did what they did. very personable, good knowledge and over all really wonderful to deal with. Wish there were more care parts for me to choose from so I could customize my ride and get personalized service. for future reference I would love some bucket seats to be there
Alan gave me a great deal on my 2018 BMW X3 M40i, every time I have a question about anything, he has the answer and responds quickly. Great guy overall... if planning on purchasing a BMW, see Alan at Long Beach.
Jon Lewis!! Man I’m so happy every time I bring my car in for service or just a wash.. He goes far and beyond to take care of me and my car. Great guy!! Always greets me with a big smile. Very helpful and does more than I request!
John is very helpful I asked him what I needed to buy a car with no hassle just walk in and sign and he gave me a killer deal im still working with him trying to save up the cash for the down but they are amazing over there
Great selection of the European cars I’m interested in. Everyone on the lot was very friendly and Alex took the time to answer all my questions about the car. They worked with me on my schedule since I drove from out of the area.
I bought a 2011 BMW 335i convertible from Carz4toyz. I saw the car online and even though I was over 2000 miles away, Alex was super helpful and helped me out on the transportation part. When I received my car i was super surprised and happy. Great experience, Amazing prices makes u shop from across the country!
Thanks Carz4toyz team.
I reached out after hearing the commercials, asked the right questions, went in with copies of all the required documents and or had them scanned in my drive to email, went in, picked a car and was out within a hour and a half. Carlos the sales guys, he was great. The internet guy, delayed in responding for a day or two, Carlos made up for that. Ricky was great and had us in and out. Left with a practically new car. No complaints here. No central AC with is probably why things were rushed and Mike doesn't have great customer service skills...but again, over good experience.
Romeo was very personable and there was definitely no pressure. The transaction was pretty painless.
I had a number of issues with the vehicle within the first week of ownership. When I reached out to Romeo he met me halfway and covered one of the major issues. It was nice to get that kind of service after the transaction.
Just as a rule of thumb when buying a used car 1) do your research 2) pay for the cancel option 3) check the car see that door locks, windows etc all work and TAKE TO A MECHANIC and 3) was the car immediately.
You may not always get a Romeo who is willing to work with you after the fact.
Sirius XM gave me a call telling me that I had a free subscription which was going to end. I had no idea that I had a free subscription available... Arthur spoke to me and cleared things up about all the features. He and I met as well to get a better understanding of the car that I got. I have had 7 BMWs and I am finally confident in saying that I know how to use my beautiful car.
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