After a 6 month car search Diante M. and Danny (the GM) made the car buying process painless. They are professional, fair, and a pleasure to do business with Volvo again. Thanks Danny and Diante. You guys are the best!
The service manager, James Pollack has always been extremely helpful in regards to facilitating the service of my Maserati Ghibli. James is extremely attentive and very informative.
a slight negative is that I was extremely surprised upon the return of my vehicle when I noticed it had not be cleaned and was very dirty.
The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I’m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.
The post office lost everything that Kingstowne sent so that I could register my car in my home state. Kingstowne was kind enough to let me come pick up the documents instead and give me a new set of temporary tags.
I thoroughly enjoyed the experience! The owner and the staff are very friendly. I love their honesty. they stand by their word. We purchased a beautiful Honda Odyssey from them.
Thank you Shaun and TJ for your integrity!!
I went in to look at a car that was at this Alexandria location. Right from the beginning Habib Mehdi gave me a warm welcome and took great care of me. Habib was very knowledgeable about his cars and helped me feel very comfortable with the car. After assuring i was ready to move forward he handed me over to Hash Abbasi, Also another team member of this Alexandria location. Both these guys really took the time to make sure I was ready to go. I will always recommend this location to my friends and family. Awesome job guys, thanks for your help as always!
The way car experience should be.
Outstanding customer service provided by Sales Consultant named Hassan.
Will definitely recommend Hassan at this dealership for friends, families and associates. Kudos!
This was the easiest purchase I have made at any dealership. The customer service is impeccable; a special nod to my customer rep Brian Villanueva, who is a model of how a client should be serviced.
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