Top-Notch Experience, Excellent Employees that Care
December 6, 2018
First time at this dealership as it is a bit further from where we live (Lakeville). However, Jason Newton was quick to assist us with the vehicle we were coming to view. He was very courteous and helpful in expediting everything from the test drive, the follow-up, and facilitating the vehicle purchase at the end of the day. Jason was incredible to work with. He was very helpful and considerate of our kids (chairs, snacks, etc.) and exhibited the utmost level of helpfulness and hospitality. We will definitely recommend our friends and family to him the next time they are in the market for a new or used vehicle within the Luther network of cars. Lisa finalized the sales process with us. Unlike some that we've dealt with in the past (at other dealerships), Lisa was outstanding. No pressure, no frills, and was terrific in explaining all of the costs and fees to us. As a matter of fact, she was able to obtain an even more favorable interest rate from a competitive credit union that we proceeded to use for the auto loan. No hassle, no frills, and transparent in the available optional add-ons. Overall, solid 10/10 experience. We will definitely be back and recommend others! Well worth the drive down from the Twin Cities surrounding area.