Another Great Car Buying Experience
November 6, 2018
I bought a car from Madsen three and half years ago. Based on my previous very positive experience, I recommended that my in-laws consider buying from Madsen when they were recently in the market for pre-owned Lexus RX 350. I live in Atlanta and they live in Pennsylvania, so it may seem a bit crazy to try to buy a car in Cary, NC; however, since my previous purchase went so well, I persuaded my in-laws that it could be easily done. Madsen had a low mileage 2015 RX with a perfect CARFAX. My in-laws bought the car sight unseen over telephone, my son and I flew to Raleigh (quick, inexpensive flight), took an Uber to Madsen (also quick and inexpensive) and completed the purchase. Unlike some other car buying experiences, the car was exactly as described and presented on their website, the actual purchase transaction took about five minutes, and after 30 days and about 1,500 miles, the car continues to be a perfect, near showroom vehicle. My family and I are now two for two in dealing with Madsen and I would not hesitate to buy from them again in the future. They are honest, knowledgeable and professional, and they stock carefully selected, near flawless pre-owned cars at fair prices.