Came in to buy a car. Worked with Tristan and Mike.. seriously nice guys! Made the buying process enjoyable and fun! Then we left and realized hours later we left our garage door opener in our trade in. I emailed Mike to let him know I would swing by .. within minutes he replied that he had it and to drop in when I could. When I finally made it in neither Mike nor Tristan were there but another staff member knew exactly where it was etc. Talk about communication!! Great service and great guys! Oh and we love our new car!
Everyone is great while “selling” the car. However, Formula One and my sales person, Tina, did an amazing job throughout the entire process. From the time I walked in the door to receiving my permanent tag in the mail. I would HIGHLY recommend this dealership to anyone looking for an upscale vehicle. DO NOT WASTE YOUR TIME ANYWHERE ELSE!!!
This dealership and staff was the best I've ever worked with.
Genuinely concerned and cared about what all my needs and concerns were when buying a car. This dealership will always get my business, I have purchased 2 cars from them and plan on another in the future.
Seen the car that I wanted on line.I went in ,test drive the car and I was out in about 1.5 hour with my new car.
Fast and easy.
Great customer service,not pushy like some other dealers .
Hope they do not change the way they do business because soon I'll be looking for a car for my wife.
KEEP UP THE GOOD JOB!! :)
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I went in there with the goal of buying the charger that I have literally been reviewing for the past three weeks. Mark in Sales did a great job helping me with that. James the Finance manager also was great, very friendly and professional. Michael with management had great customer service and helped me as well. Kaleb and Austin were just nice and courteous salesmen in general. Very polite and just really cool, made me feel comfortable being there. I'm very big on customer service and they did an awesome job. By the end of this experience, I drove out in my brand new 2018 Dodge Charger that I walked in and said I wasn't leaving without. Oh and to add, I definitely did my price searching on 2018 chargers all around the Carolinas north and south and it had one of the lowest prices with the color and model I wanted! I recommend this dealership out of all of them, and I don't even reside in the Gastonia area. They have a huge variety so your choices are endless. If you want GREAT customer service along with a team of Professionals I suggest this dealership 100%. You guys did an awesome job, Thank you again!
Great dealership, great selection! Super nice, friendly, and honest dealers! Definitely not the norm, in a good way! Purchased two cars from here and my sons love them! Will definitely be back when we are looking for another vehicle!
Lance was a knowledgeable salesman. He is professional, patient and kind. I love my new/pre-owned vehicle :-D The financing was spot on with the quote with the payments I had budgeted. Adams Auto was a great experience...Thanks!
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