I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I just bought a certified pre-owned BMW at BMW peabody. The salesperson i dealt with was Andrew Madigan. He was very polite, friendly, and extremely knowledgable. He answered any and all questions i had and was extremely patient with me. He made the experience easy and enjoyable. The same was true for the finance person, Prerak. He was also polite, courteous, and knowledgable. Both gentlemen made the whole experience very easy and enjoyable!
Craig from BMW of Peabody was a pleasure to work with from beginning to end. He product knowledge is second to none and has a true passion for the product. I would recommend Craig to friends and family based on his knowledge and first class service.
From the moment I walked into BMW Motorsports of Peabody, I was met with knowledgeable and professional sales and finance personnel. I want to thank Juan V., John P., Prerak K., Ryan D. and Richard S for an outstanding buying experience. Juan V. did an incredible job helping me decide which car I wanted the most. He was accommodating and an excellent listener. His follow-up to my eagerness for the vehicle (M3) was timely and great. I was deciding between an M3 and X4 M40. He was instrumental is reviewing the cars and SUVs against my requirements and lifestyle. Furthermore, he outlined the benefits of each. John P. made the numbers easy and was equally as patient. As Juan monitored the sale, John and Prerak made the administrative part of the sale smooth and effortless. On delivery day, Juan continued to coordinate while Ryan helped me set up the car and describe the features and benefits. It is without hesitation, that I recommend BMW Motorsports of Peabody for a BMW purchase. Not only for the "Ultimate Driving Machine" but for the professionalism and polished sales process.
by Gary O - Driving Enthusiast from North Andover, MA
March 5, 2018
I recently needed to replace my 2015 BMW 3 series due to a total loss accident. I was undecided as to which BMW model that I wanted. The Client Advisor that I worked with, John Cotter, was fantastic in allowing me a lengthy and thorough test drive in multiple BMW models. I consider myself a driving enthusiast and John understood that. I could not be happier in how accommodating and patient John was in allowing me the opportunity to drive multiple cars. All along, there was never any pressure on me to make a decision. Once I decided on the model and configuration that I wanted, John was quickly able to locate a vehicle to my exact specification. Although this vehicle was located at another dealership, which was not local, John was able to quickly secure the vehicle and arrange for transport to BMW of Peabody and the car arrived in just 3 days. Price negotiation was reasonable and fair and I was offered multiple incentives which resulted in substantial savings. John took the time to introduce me to other members of the dealership staff who were all friendly and accommodating. John has followed up with me a few times after delivery to insure that I was completely satisfied with my new vehicle purchase. I highly recommend BMW of Peabody and John Cotter as a Client Advisor for your BMW purchase or lease.
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