New and used 2025 BMW i4 Gran Coupe hatchbacks for sale near Kemp Mill, MD

Having purchased 8 different auto brands from dealers around the country, I have experienced every level of customer service. My recent interactions with Jose Zapata Rivera and Sarina Khachi at BMW of Sterling are examples of some of the best. I recently bought my 2nd BMW from Jose. He went above & beyond finding vehicles that met my specific requirements, highlighting some new safety features and getting me the best trade in value. The new car had a small but unusual needed repair and Sarina took over calling in a technician to find the right solution. She was courteous and professional - friendly & attentive while assuring me that the problem would be fixed quickly and correctly. Sterling has an App to check the repair status, but Sarina also personally kept me updated and comfortable waiting for the car. A great staff providing exceptional service.

I test-drove the Tesla Y and the BMW i4. Both had great acceleration and many desirable features. However, the BMW felt more luxurious, higher in overall quality, and newer in design. I have been driving the BMW i4 eDrive 40 for about two weeks. Because I am new to EVs, it took me a while to learn the many features. The dealer process took several hours to explain things and I returned briefly several times to request further explanation on specific points. Owners should be conversant with cell phones and computers to use the features. I am still waiting for the QMerit Level Two Charger to be installed but regular 110 Volt house current has been adequate to recharge the car after a normal commute. The car is actually a hatchback, with the trunk being capable of lifting high. The rear seats fold down, so the trunk is quite voluminous. I didn't like the vertical grills at first but they are growing on me and I consider the car beautiful inside and out. It is a pleasure to drive. I am already wedded to electric cars and doubt I'll ever get another ICE car.

Great service from Greg Jackson. Had my car serviced with state Inspection and since my car was still within warranty, only had to pay the state Inspection fee. Car was washed, too, and the gentleman who guided me into the garage was really kind and helpful. Thank you both!

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

A Truly Exceptional Experience at BMW Fairfax! I recently had the pleasure of purchasing a new BMW X5 from BMW Fairfax, and I couldn't be more thrilled with the entire process and my new vehicle. From the moment I stepped into the showroom, I was met with professionalism, warmth, and a genuine desire to help me find exactly what I was looking for. The sales team at BMW Fairfax went above and beyond. They were incredibly knowledgeable about the BMW X5, patiently answering all my questions and guiding me through the various features and options without any pressure. They took the time to understand my needs and preferences, ensuring I felt confident in my decision. The financing process was smooth and transparent, and the team made sure I understood every step. There were no hidden fees or surprises, which I truly appreciated. Most importantly, the BMW X5 itself is everything I dreamed of and more. The driving experience is exhilarating, and the luxury and technology packed into the vehicle are simply outstanding. BMW Fairfax has certainly earned my highest recommendation. If you're considering a BMW, this is the dealership to visit. You'll receive top-notch service, expert advice, and walk away with a fantastic car! Thank you, BMW Fairfax, for making my car-buying experience so enjoyable!

High level customer service and expertise. First BMW purchase makes want to come back. Theo was awesome!! I?m definitely coming back for the alpina

Ron and Ricky were fantastic to work with. Ron truly went above and beyond, delivering on his promise not to waste my time. He genuinely cared about me as a person, not just as a potential customer. He provided valuable advice, even when it wasn’t the right time to make a purchase, and let me know when it would be. This made me feel like he was genuinely looking out for my best interests. I’m planning to buy my next car from him, regardless of which dealership he works at! Ricky, the finance manager, was also incredibly helpful. He patiently answered all my question. He didn’t rush me into making a decision but gave me the time and attention I needed to make an informed choice. I truly appreciated his time and patience. Max was also great! He offered to have food delivered to me while I waited for my deal to seal because I had been there for so long! I’ll happily return to this dealership, which is a 1.5-hour drive from my house, rather than the ones that are only 20 minutes away because of the exceptional service I received. Thank you, Ron, Ricky, and the entire team!

Our sales representative, Michael Parrish, was fantastic throughout the process. The team was helpful and well-informed, and did not put pressure on us while still providing useful data to help us evaluate our choice.

My Salesman Mr. Assad Khan and his assistant Sohrab Kumar were the Best in everything. They went out of their to accommodate us.Both Gentleman showed us everything about the car and have even arranged another day next week to go over the gadgets in the new car

Customer Service provided by our salesperson, Sorabh was excellent and very helpful in our questions on the car that we were interested in. He walked us through the tech applications and was very helpful after our purchase.We had a great experience in buying the car here.

Rave Review for Harold Shelby ? BMW of Silver Spring I recently had the pleasure of working with Harold Shelby, Sales and Leasing Consultant at BMW of Silver Spring, and I can confidently say he made my experience of leasing a 2025 BMW iX?my first all-electric vehicle?absolutely exceptional. From the moment we connected, Harold was patient, knowledgeable, and incredibly attentive. He took the time to thoroughly answer all of my questions and explain the many new features that come with owning an electric vehicle. I never felt rushed or overwhelmed, even though this was a big transition for me. His professionalism and warmth made me feel completely at ease throughout the entire process. Thanks to Harold, I drove away not only excited about my beautiful new BMW iX but also confident that I had someone I could rely on whenever I need support or guidance. If you?re considering a new BMW?especially an EV?I can?t recommend Harold highly enough. He?s truly a standout resource and a trusted advisor. I look forward to staying in touch with him as I continue to explore and enjoy this incredible vehicle!

It was very good. I just came for an oil change, but received additional needed services. The waiting area is comfortable. Service manager was very courteous.

I had planned to wait for my car but 2 mechanics were on vacation so, I was sent home and picked up via Uber/Lyft That was a great alternative for me

Needed recall work. Finished earlier than expected. Staff kept me informed throughout the process. Facilities are clean and modern. Coffee was good. Good overall experience.

My sales person Alex was very helpful and knowledgeable. He showed and explained how to operate the car. Staff were very friendly. I can recommend to a new buyer.

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.

Title: Exceptional Service Experience at BMW of Alexandria! I recently had the pleasure of taking my car to the service department at BMW of Alexandria, and I cannot express enough how impressed I was with the entire experience! From the moment I walked in, the staff was welcoming and attentive, making me feel valued as a customer. The service team quickly expedited my appointment and took immediate action to address the issue with my vehicle. They demonstrated a high level of expertise and professionalism, which put my mind at ease. I appreciated how they kept me informed throughout the process, ensuring I knew exactly what was happening with my car. Not only did they resolve the problem efficiently, but they also went above and beyond by cleaning my car thoroughly. It felt like I was driving a brand-new vehicle when I left the service center! Another highlight of my experience was the convenience of their online payment system. It made settling the bill quick and easy, allowing me to get back on the road without any hassle. Overall, my visit to BMW of Alexandria's service department was seamless and stress-free. I highly recommend them to anyone in need of service for their BMW. Thank you to the entire team for your outstanding service — I will definitely be returning for my future service needs!

Our salesman, Mr. Harold was excellent!! Very professional and most of all pleasant. He definitely had our best interest at heart. There was no rush and wasn?t pushy! Would definitely purchase from this place again

By far the best experience I have had purchasing a vehicle. Brian was amazing and answered all my questions and explained the X3 to me in detail. I highly recommend this dealership and especially Brian