I walked in after looking through several trucks over the past few months. I was greeted at the door by a nice salesman. Cody who let me take the time to look over the vehicle I had in mind. Most places I have visited over the past few months you could feel the rush or pressure like they didn't want you to take the time to pick your vehicle they just wanted to get you to sign anything. Not the case with Cody and Carolina Auto great place to look great people and even took the time to help me work out some things to make me more happy with my purchase. Cody and Jeff worked very hard to get me what I wanted.
COULDNT ASK FOR A BETTER EXPERIENCE, THEY MAKE BUYING A CAR VERY QUICK AND EASY. I HAD A TRADE IN AND THEY OFFERED WAY MORE THAN THE BIG DEALERSHIPS AND GAVE ME A MUCH BETTER PRICE ON THE ACADIA I GOT FROM THEM!!!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very pleasant transaction. Butch was cordial, extremely helpful and accommodating to my needs. Quick and easy; no hassling. All done over the phone. Appreciative they delivered the car to my house, 80 miles away. Drivers were nice as well. My apologizes, but can't recall which manager called me to solidify the transaction. My father (Jim Phillips) bought many of his autos through the years from Paramount and always spoke fondly of their employees.
Everyone is great while “selling” the car. However, Formula One and my sales person, Tina, did an amazing job throughout the entire process. From the time I walked in the door to receiving my permanent tag in the mail. I would HIGHLY recommend this dealership to anyone looking for an upscale vehicle. DO NOT WASTE YOUR TIME ANYWHERE ELSE!!!
The dealership is actually pretty nice, some beautiful cars for sure. Cars are overpriced but that’s their business, they find buyers that are looking for specific specs. So narrow market but obviously that works for some. Oh and btw Chance I am not Vick lol I am also not sorry for yelling back at Cosmo after he started giving me an attitude and raising his voice about who’s buying the car, a customer and his trusted friends (advisors) should never be treated that way. For those looking to buy a car from here, don't leave a deposit if you can avoid it, even if its their fault an agree to give the deposit back they can take up to 2 months to give it back. Giving 4 stars because sales people were great, communication was good, they have some rare cars. The owner however must have been having a bad day. So I wish you success in your business. God Bless!
P.S. don’t make assumptions about people.
My son purchase a 14 Shelby, beautiful Car! After 21 days, less than 400 miles the car experience catastrophic engine failure. We contacted Chance at Cosmo and he was very understanding and help us through this by advising us what we needed to do. Cloninger in Hickory and Matt; good people to deal with at this Ford store that helped us resolved this issue. Cosmo Auto and Chance didn't want this, but you never can see major catastrophic falurer to a internal combustible motor which is out of their control. All the help we received from Chance and Matt we will never forget!! Again; we Thank you.
I had a problem with my Hummer H3 after I bought it from Cosmo Motors. I made contact with the salesman, and then with the sales manger. Had the car sent back to their service center and it was repaired and back on the road with no problems.
Cosmo Motors is the real deal.. best experience in buying a car I ever experienced. From the first call till the car was delivered.. over the top service. Ask for Matt! I’m sure the whole team is top notch, but Matt was my guy, the best! Never seen the car until it was delivered...accurate discription from interior, exterior, mechanical, you name it. Matt even had windows tinted for me upon request at a local tint shop. Matt also had vehicle shipped to me for very reasonably price.. NC to PA. Throughout buying experience, had to be 20 calls made to Matt..extremely professional and knowledgeable on every call. These guys are the real deal.. top of the line cars, very competitive prices and simply over the top professionals to help you feel comfortable buying a car. Very happy customer.. Matt even had a professionally taken photo of the vehicle for me in the passenger seat upon delivery! Highly recommended.. check Cosmo Motors our.. and be sure to ask for Matt! Thanks for the experience..
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