by Judy extremely happy customer from King of Prussia, PA
October 26, 2018
The best car buying experience ever. I ordered a white 2019 X3 and when it was already 3 weeks into production I decided I wanted to change the color to black. The dealership said no problem as we will put it in the showroom and we will sell it anyway. Next my car came in with the right color but incorrect trim. Again they stood behind their mistake and said no problem. They ordered me in a fresh vehicle and I received it within 3 weeks. My old car had depreciated in the process however both Mark K. my salesman and Nick D. the sales manager stood behind their word and worked everything out, gave me the same trade-in value and made sure they stood by the numbers originally quoted! They made the whole buying process extremely easy and their BMW genius Safe is amazing as well and spent a lot of time with me going over the vehicle. I am in love with my new car and will be purchasing many more BMW's in my future and I will never look elsewhere! You will leave this dealership knowing that you made the right choice as they are honest, trustworthy and have integrity! Thanks again to everyone at mainline BMW!
by VortexRotor from Jupiter
August 27, 2018
Love it. I have had 2 M5's in the past and wanted the performance but not the $$$ of the M5 just for everyday driving. The M550i fit the bill in SPADES! Great performance for the money compared to the M5.
Search engine was easy and mostly accurate. Some details about the vehicle were off, for example, the listing stated the vehicle had gps and memory seats. The vehicle actually does not have either. Also, the vehicle has a spoiler moonroof and not a full functioning moonroof. Despite those missed details, thanks to Cars.com, I was still able to make a good vehicle purchase.
Needed new Motor at 4340 miles
August 9, 2018
This was an awesome car until I recieved the news that my 2018 M550 with 4,340 miles on it needed a new motor as the factory one had such damage and needed replacement . I custom ordered this auto that had a 90k msrp. It was broken in by the book and was babied and still this happened. What the best part was BMW will only replace it with a remanufactured motor destroying resale value when you go to sell it. So if you are considering this auto I would suggest that you review some of the BMW forms and then only lease the auto and wouldn’t buy it like I did. The sad part is BMW really does have a great car here. The car is super fast and at the same time rides like it is on air. Just to bad when issues like this come up on a new car they feel it is acceptable to put a remanufactured motor in destroying resale values.
I had an excellent experience with my purchase. The owner Michael and I struck an instant rapore and my salesman Heath worked collaboratively with me to come to agreable and mutually beneficial terms. A family owned business that makes you feel welcome from the moment you step in the door to the time you leave with your new vehicle
Great car - don't get it with 20inch rims
by Chris from Texas
July 23, 2018
The car has so many great qualities - but the dealer ordered it with 20 inch low profile tires - and they are a disaster - I have had three critical sidewall breakdowns in the tires in 7 months of ownership. Cost is over $500 each and the time loss is silly.
Disappointing because the car is so good in so many other ways.
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