Very nice and well put together dealership compared to some of the other ones around this area. We were recommended here by a family member for the best deal on a Lexus and was able to get it here with Thien Nguyen.
Joe Fuentes in Service did an excellent job in making things easy for my wife to get our X3 repaired. Efficient, to the point, courteous - unfortunately rare in many service businesses but Joe has all three in abundance. Thank you for a great client experience.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
It was kind of a long wait to get registered for service but once registered and they realized the wait could be over 3 hours, they gave me a nice loaner. They called me about 5 hours later. They were very friendly and professional. I expect to be a regular customer
A disagreement on the down payment prevented me from getting a car I had looked for and wanted for an extended period of time.. initially the agreement was for a full cash down payment equaling $2,100... I told them that I could possibly be willing to trade my current car in as part or the whole amount down.. from there on they told me that they could only take my car as trade in for $ 1,000 .. (noooo) and then on top of that a $1,000 cash...well I didn’t want to take 1000 for my car so I said I could do the 2000 cash.. they said the banks refused the cash and would only do it with the car as trade in.. I told them I didn’t want to use my car as trade in once again , and they gave me a buyback option on my own car for $1300.... none of it made cense to me as being in a consumer position.. So in the end I didn’t get my dream car although I was willing to pay 100 more in a cash down payment.. sad day
They provided me with personalized purchase experience. Their prices are no-haggle but their vehicles are very clean. You deal with the same person start to finish, no hand-offs to different people. Small, family owned operation. Felt good buying a car from these guys.
I was looking at a mercedes benz at shawws motor credit for a couple weeks.i was flying back from atlanta with a stop in houston.i called bedis the salesman i had been in contact with to send an uber to get me from the airport which he did.i arrived at shawns motor credit and the car was already detailed and washed and ready to go. bedis had my papereork prepared and after some contract signatures i was on the road with my new car.in fact i was on the phone longer with my insurance than it took to sign the paperwork. I would recommend buying a car from shawns motor credit and speaking with bedis as your car salesman.. bedis is friendly and knowledgeable and willing to give you a straight answer.
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