Received implacable service during the vechicle choice, purchase and after market upgrades process. Daniel went above and beyond the requirements of a salesman. The Genius Bar representatives are great as well.
MY expereince with this dealership was really great. I didnt quite get the price i wanted but settled for the discount i did get on a used 2014 BMW 435i . My expereince as a whole was made completely smooth and seamless by Caleb Jeffreys,he gave me all the information i needed and worked with me for hours after closing to make sure we got the deal done,when i got into the car he had gotten it squeaky clean and warmed up for me .He even went as far as helping me get to the airport and back to drop off the rental i drove there(I had driven 4hrs30min from Columbus,IN to Nashville). Heck,my birthday was the next week,he sent me a text to say happy birthday and check on the car as well. You just dont get that kind of customer service anywhere anymore. Needless to say the car is running fine ,confirmed that through the 4hr30min drive back home. Looking forward to enjoying it and working with Caleb and BMW Nashville on my next purchase once i decide to level up.
Appointment handled on time and efficient. My X3 was returned promptly and washed & clean!!
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