Recently needed to replace a small car that we use for a local run around vehicle. My wife had long wanted a MINI so without her knowledge my 13 year old grandson and I went to MINI of Arlington where we were promptly met by Motoring Advisor Cody Cox. I explained I secretly wanted to purchase a top of the line MINI 4 door hardtop with everything on it to surprise my wife. I told my wife and aided by my grandson convinced her that I was going to buy a Dodge R/T., the Dodge place is across the street from the MINI sales. The MINI was ordered and I was kept closely appraised of the MINI and its progress thru the build and delivery by Cody. My grandson and I would talk about the Dodge around my wife and she was thoroughly convinced we were getting a Dodge. So came the day to go order the Dodge my wife, grandson and I loaded up to go to order it. My grandson had expressed a desire to go look at the little cars (MINIs) across the street and I decided to do that first. Cody had the British Racing Green 4 door hardtop sitting just inside the front door in the showroom with a large red bow on top and a sign lying on the dash said the car had been sold to my wife. Her name is a common name and she didn't think anything about it as we were just looking before we went to another dealership to actually purchase a car. We finally convinced her. To say she was totally surprised and thrilled is an understatement. My point to all of this is, without the cooperation and assistance of Cody Cox it would not have happened. His knowledge of the product, the suggestions he made on some options all made the car so much more than even I imagined. Cody took the time to give my wife an introduction to the workings of the various controls and buttons in the car. Including Bryan in the business office , who made the paperwork part pleasant it was a great experience. I highly recommend MINI and BMW of Arlington as the right kind of place to do the business of buying a car.
Awesome service, came in to look at a pre owned vehicle. We called a head. The sales rep Cody Cox had it out front and ready for us to look at. A quick test drive and a very painless negotiation and we were done. Definitely will do more business with them in the future.
I highly recommend Cody Cox and the BMW of Arlington team! My car buying experience was truly second to none!
Go see Cody and let him show you what great customer service is all about!
Thanks again Cody!!!
Cody Cox was a great salesman. I’ve been looking at the hybrid Mini Cooper for a couple months and Cody has been working hard to find me the perfect one! Today I drove the perfect car off the lot! Thanks Cody!
Bought an X1 from Cody Cox. The team didn’t pounce on us was we walked in, and Cody was patient, knowledgeable, and efficient. We toured several dealerships and arrived late, but he and the rest of the team didn’t skimp on getting the car prepared, doing the presentation (fun), and (of course) paperwork ... even at 10pm! Only a few days into our new car, but loving every mile.
I want to thank you for the excellent service that I was provided with yesterday. I usually dread going to any dealership to have my car serviced and prolong my visits as much as I can (this cannot be good for my car in the long run). However, the honesty and respect for my time that I received yesterday by John Berry has shifted my thinking, at least with regards to this BMW location. The outstanding service I received will definitely encourage me to not hesitate as much when I need to take my car in. Once again thank you!
After coming off a negative experience trying to purchase a Lexus 350L, I went to Dallas BMW just to check out the X5 after seeing the huge discounts online. I specifically asked for a female salesperson because I wanted to be treated like a woman with a brain who could negotiate her own deal. Annalee Bowers did just that. From the moment I walked in the door, she treated me like a valued customer. Never once did I feel pressure to buy. I fell in love with my car and they gave me the exact best price I wanted (4k less than KBB lowest fair value.) I could not be happier! I HIGHLY recommend Dallas BMW and specifically Annalee and Alex Guzman (sales manager) if you want a no pressure, all questions answered, transparent experience.
Scheduled a service appointment at Classic BMW on Saturday during Cars for Coffee. Met with my service advisor Jeff Daggon and everything went great. Was able to see all the cars and pick up my vehicle when finished.
Leased my second BMW from BMW Classic and so glad I did! Carlos in the Service Department is by far the most helpful and professional agent in all of DFW. I've been to the other BMW Dealers in DFW and have not come across a dealership and service department with such high standards. Very happy!
I was looking nationally for one of a couple of pretty specific certified pre owned BMWs. I had a really good idea of what I was looking for with this being my 5th one. He was great by phone, email and text responding however I was wanting to communicate with him. After checking the car out he continued to professionally follow up and when I was finally ready, had the car ready when I got there. I couldn't have asked for anything more on the sales side of things.
A concern I have though is on finance rates and this is something I encountered from many BMW dealers around the country not just here. Even though BMW is nationally advertising a 1.9%/2.9% rate for 60 or 72 months (and I knew that I was approved at that rate) the finance people were unwilling to give me that rate and instead insisted on charging me 2.9 or 3.9% costing me an additional $1,000 or so if I don't choose to pay it off early. With each used car being unique I felt I didn't have a choice either take it or leave it. If it had been a new car that I could have purchased at any BMW store I probably would have walked and found the exact same car at another dealership. Otherwise everything went extremely smoothly and I'd consider purchasing again.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.