I live in New Jersey but was able to find the car I wanted through cars.com. I had a great experience dealing with Santa Barbara Auto Group. I dealt with CJ, who was very responsive. I would definitely recommend this dealer to anyone looking for a new car.
My son's recent car purchase at the Santa Barbara Auto Group - Acura Dealership went extremely smooth. Our salesman Mike Smith took care of everything for him and his first car purchase after graduating from college. He even held the car for him while he waited for his credit union loan to go through. I cannot thank him enough. We had a terrible experience with another out of town dealership and were so glad to be able to find a car and purchase it in our hometown. There are a lot of unethical used car sales people out there, but Mike is not one of them. He made sure that a young novice auto purchaser understood the process from beginning to end. Once he brought the check in, it took about 30 minutes to finalize the entire purchase. Mike has even checked in with us a couple of times since our purchase to make sure everything is still fine.
I used cars.com to scout for a pre-owned Porsche and found an interesting 2008 Carrera C2 offered at Santa Barbara Auto Group. I spoke to the sales rep over the phone and based on that conversation, I visited the dealership. Asking price was attractive given the the car's; appearance, mileage, equipment & condtion and at the right price point to start negotiation. The sales rep, Shane was knowledgible and friendly and the facilities impecable. I found the vehicle was as advertised however, I ultimately decided to pass due to the color of the car (Metalic Ruby Red) ...Lots of these these cars are available so I'll keep looking to find exactly what I want. I would certainly entertain purchasing a car from this dealership if the right car were available.
We found a car offered by this dealership on Cars.com and started discussing purchase options and price via email with their representative Chad Deering on a Saturday. He was friendly, professional and very accommodative to working with our needs and budget. So much so that the next morning we drove all the way from Pasadena to Santa Barbara to check out the car, enjoyed a lovely day in Santa Barbara followed by a smooth, no pressure experience with Chad and their finance department manager. In less than 2 hours of arriving at the dealership, getting in a relatively long test drive and doing the paperwork we were on our way back home with the car we wanted, all detailed, full of gas and us as happy customers. I usually dread going to a dealership to buy a car but Chad and the staff at Santa Barbara Auto Group were fantastic. Bill F. - Pasadena, CA
We just came in to see an F-Type that was on their showroom floor in the color (Black-Amethyst) we had spec'd out (very difficult color to find on a lot). It was a V8 model and we had spec'd out the V6. Within the short time we were there the V8 model price had actually been reduced to a price $3,000 lower than the V6 with all and more of the options than we had originally spec'd out! Our sales representative new the car inside and out, was not pushy and has gone beyond the call of duty in order to get this deal done. Thank you!
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