Buying a car from them was quite smooth. They had many variations of the model I was looking for and were quite willing to show me every one they had in stock. They had posted sale prices online for some of the cars they had in stock but discounted others which were advertised at a higher price. Negotiations for the price were fairly quick. When signing the paperwork, there was the typical sales speech to sell me additional services but when I said I was not interested the sales talk stopped.
I had bought a different BMW from another dealer 5 years earlier. That dealer's service department gave me quite poor service. I often had to take my car back to them right after they serviced it. I checked online reviews and found Stevens Creek BMW seemed to have the best reputation. I had bought parts from the Stevens Creek BMW parts department and was quite satisfied with the experience.
I was seriously considering switching from BMW to Mercedes Benz but my experience with and the reputation of Stevens Creek BMW were enough keep me interested in a new BMW even though I have had excellent service provided for my old Mercedes by a nearby dealer.
Limited Edition Package 2018 X1
by Rissa from Warwick, RI
December 21, 2018
Been driving the car for a few days now and fall in love with it the more I drive it! I love the Parking assist! Its CRAZY what technology can do nowadays haha!
Overall, very comfortable! I wish they made back window a but wider and I’m not to fond of where they placed cupholders but other than that, no major complaints!
I am extremely happy with my purchase. My salesmen, Fred was exactly what you hope to find.
Extremely knowledgeable about the car and most important not pushy. My experience with Stevens Creek was exactly what I’d hoped to get. All of the staff I came in contact with were very helpful and professional. I would highly recommend purchasing a vehicle from this place.
Great value for a Bimmer compact sport-ute.
by PJR88 from Virginia
December 3, 2018
Surprising amount of cargo space, ?peppy? engine and excellent visibility. Fuel economy is fantastic for a sport-ute. Styling is contemporary. Looks great in dark colors with 18 or 19 inch wheels.
This is my third BMW purchase and the Sales Manager at Stevens Creek BMW is one of the best I've worked with. The purchasing process was quick and efficient. I spoke to the Sales Manager about the car model, color, packages I'm interested in. The sales manager found me the exact car I wanted with a reasonable quote. When I stopped by the showroom, the car was available for me to test drive.
Amazing car and great experience with dealership
by Waltsgirl20 from Fort Wayne, IN
November 30, 2018
Great car, handles very well, sporty and comfort all in one, not as big as suv but has enough room. The dealership were amazing to work with and showed us a great experience. Thanks Libby!
Appreciated the great service. Salesperson made the experience easy. Very patient listening to all our questions.
BMW X1 saved my husband’s life!
by Forever grateful from Rocky Hill CT
November 21, 2018
Recently, my husband was involved in a serious MVA, a seven car disaster in which all cars were totaled. If not for the high quality of BMW there’s no way he would be alive today. Even the insurance adjuster could not believe he walked away from the accident. Thank you BMW for saving my husband,s life!
We love the car and our salesperson Kip Lewis was fantastic.
Great Performance Vehicle
by Cole RN from Jackson, MS
November 5, 2018
The design of my new BMW X1 is great. The SAV drives smoothly and handles like a charm. There interior is spacious and roomy. My child loves the fact that the backseat is not elevated like my previous vehicle , therefore, she has plenty of head room. The back cargo area large and can be expanded with the folding rear seats. Overall, this is a great vehicle!
Hovik Sayadi helped me out greatly, I just purchased an i8 from them, he was very professional and we had a great talk at the same time. I’d recommend this place to anyone lookin to buy a BMW, 10/10 experience.
Peppy little car that’s a pleasure to drive.
by Gary from Tampa, FL
November 1, 2018
I’m very happy with my new BMW X1 purchase. The car is very responsive and peppy to drive. Although a subcompact, it’s got ample head and leg room in both front and rear seats, and a surprisingly large cargo space.
Also looked at the Audi and Mercedes competitors in the subcompact niche, but liked both the fit & finish as well as driving experience of the X1 better.
I visited Stevens Creek BMW to test drive a car I saw online. The test drive went well and I decided to purchase the car. The process was smooth, from negotiating the price to financing. All of the people I worked with were very nice and respectful of my time. I am very happy to own my new BMW from Stevens Creek BMW.
by Stellazine27 from Northport NY
October 24, 2018
Big enough to get things done and small enough that I feel like I am not in an SUV. Very comfortable and great on gas!
We enjoyed the buying experience with Sara. She selected a much better 2016 i3 than the one we came to see—the original had a mark on the side and was 3,200 more expensive. The finance piece was a little lengthy but not terrible. I would buy another car here and will recommend to others.
Really happy with my new car, it’s beautiful, runs so smoothly and has everything I need. The person I worked with at the dealer did a great job
Have only had the car for a couple months.
by Ohreally from Rome, NY
December 22, 2018
I have only had the car for a couple of months so don't have a lot of experience with it. Car seems reliable. Handles corners like no other car I have owned. Starting to go from a complete stop seems different from other vehicles but think its something I just need to get used to. The information screen lacks compared to other vehicles but is still good. So far we are happy with the car. Love the gas mileage. We do mostly city driving and are getting an average of 25MPGs.
Leased my 2019 X3 from BMW Mountain View and I would say that the process was certainly positive. People here were knowledgeable and ready to provide you with any information that might help you with the process. They made sure that you are satisfied with your choice. Overall I would recommend the place to anyone looking for their next purchase.
A very quiet ride
by MaryVaz from Daytona Beach, Florida
October 26, 2018
The front seatbelts are difficult to engage. The sound system is excellent. The tire pressure monitor system lacks the metrics to disclose the actual status.
I had a great buying experience. I ordered M40i through Hadi. Hadi was professional, courteous, and helpful every step of the order and buying process. He returned my emails and calls promptly. And, I am very happy with my M40i.
After getting recall notice I called the number given but they never answered. After a second notice I called a second number and got an answering machine and left my name and number. They did not call back. After I got a “Final” notice I able to get a live person and set up an appointment. The service agent was courteous but they were only able to complete one of the two recall items.
Good experience overall. Sales person was great. Had to wait a while for the financial person to process paperwork, but once we met with him everything went smoothly. I think it was a busy day for sales. They are in process of remodeling so they are in temporary quarters. They handle that well considering.
Great experience walk on the lot and was met by fahim. He found the perfect truck and helped us thru the process easy and great experience
The most comfortable car I have owned.
by My lovely Beemer (BMW) from Los Angeles, CA
January 14, 2019
I got in love with this car, when I drove the same model, as a loaner car to San Diego. This is the most comfortable I have ever been driving a car on a long trip. The car has plenty of room to relax your legs specially on long trips. It has a double compartment in the trunk where you can fit extra luggage. I really love this car.
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