by Valued Customer Jl Bottcher Re Rx Inc from Bend, OR
March 27, 2018
Alex Barnes is a solid sales person: earnest, straight-shooter & very pleasant in all our interactions.
I was comfortable with him from the first meeting and throughout the process found him honest. I recently visited & had the opportunity to purchase a car from a larger dealership in Portland (where we had previously been a customer), but chose to buy from Alex in Bend. Alex offered the appropriate amount of follow-up to stay connected & informative but not stalking. When he was uncertain of answers to questions, he stated that and followed-up. The only comment I would made is that as the car was shipped from another dealership, it would have been fun to know the process. In reality we had struck our deal and timing was set for pick-up so it was not an issue.
I will never buy a car from anybody else LUIS CHINCHILLA is the man....best experience ever, I call asking for price, He did such a good job over the phone that I drove to the dealer and got the best deal ever.
Salesperson Keri did a great job & we were also impressed with Beau Penny. Professional staff with no hard sale pressure to buy. Best experience I've had with a car dealership. Felt like a family owned business. Would definitely go back. Love my new car! Thank you.
I heartily recommend Anthony for all your service needs. He is 100% customer focused... and very helpful. Always does the followup, makes sure you are completely satisfied with the support. Great guy. Ontario BMW is lucky to have him.
BMW of Riverside delivers in so many ways! Customer service is 10 star. Mark drove the BMW from Riverside to Palo Alto to deliver my car. I never bought a car without seeing it (but we know what a BMW looks like) they made the transaction so seamless and fast. They took all the worry out of my over-the-phone-purchase. Took all of 30 minutes to sign the paperwork (if that) and the car was mine. I cannot believe they delivered the car to me 404 miles away. Answered all my questions. Extremely knowledgeable. Ask for Mark and he will take care of you. Best salesman ever. I am thrilled with my new (to me) pre certified car. And the price, hands down the best price around. That is why I bought a car 404 mile away!!
I was directly contacting 3-4 different BMW dealers since X5 eDrive was hard to find.
they were all giving me different numbers with different options of course. but it seemed like riverside brought me the best unbeatable deal to me.
I live pretty far from there but the deal made me to drive an hour and half to see the car. and of course we bought it.
Sujan was the dealer whom i was contacting. and he made all easy. there was not uncomfortable push to sell it.
i'll definitely contact this man again if i decide to buy bmw next time.
Just purchased a brand new MINI at MINI of Wichita, couldn't have gone any smoother, the price was given upfront with no back and forth. Financing was straightforward (didnt have to see another person, my salesperson handled this). Will go back in the future.
I had the pleasure to meet a very talented and friendly young salesman 6 plus years ago. Last month, I bought the third one from the same awesome guy! He sure knows his stuff well and is very professional. He sure does everything to make this process as easy and quick as possible. Great expirience!
The service from Nick starting from the time I walked into the dealership was outstanding. He is wicked smart about BMWs and explained everything in a professional manner. I will definitely purchase my next car from him.
The process was smooth and relaxed. Agata was truly exceptional. She was attentive, insightful, honest, and helped me obtain the exact vehicle I wanted. It is truly a feeling of euphoria every time I look at or climb in my magnificent X6! For that, I have Agata to thank! I recommend that anyone looking for a vehicle seek out her expertise. I beyond appreciate the clarity, acumen, and profound wisdom of Noah in finance! Thanks to John C. for all the effort in finding my dream machine. This was truly the finest transaction in auto I have had and sincerely thank the entire team!
The entire experience exceeded my expectations at every level! The diagnosis and explanation were presented in a way that I understood exactly what was wrong with my car. Every single one of the staff members were professional, polite and respectful!
The professionalism and courtesy was beyond exceptional. Showrooms were spotless. My point person was Justin Martinez he handled my trade in and putting in my new BMW. Joseph Saint-Val was my BMW genius. He spent over an hour sitting with me in my new car. He covered all the bases in acclimating me with my car. Joe was super professional and extremely knowledgeable. The last person I sat with was Helga Carroll who handled the financial segment.She was extremely knowledgeable and explained every little detail to me. All in all my experience at Competion BMW was perfect.
My experience at the dealership was very pleasing and the dealer was very knowledgeable to me,I would recommend his service to all my friends when they're ready to make worthy transition. Now my SUV is like my last name CARSWELL
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