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New and Used 2020 BMW X1 for Sale in Annapolis, MD

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New
MSRP $42,575

2020 BMW X1 xDrive28i

  • Ext. Color: Green
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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BMW MINI of Annapolis
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(888) 889-6164
4.5 (104 reviews)
2 mi. from 21402
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BMW MINI of Annapolis Review
Service Repair
by Ursula from Glenn Dale Md
December 3, 2018
5 5 5 5 5 4.5 (104 reviews)
GREAT DEALERSHIP!!! Alan M. Made my first experience at Annapolis BMW feat. I didn’t purchase from Annapolis but will definitely be back for my further services.
SPECIAL OFFERS
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New
MSRP $43,040

2020 BMW X1 xDrive28i

  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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BMW MINI of Annapolis
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(888) 889-6164
4.5 (104 reviews)
2 mi. from 21402
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BMW MINI of Annapolis Review
Service
by olivia from hyattsville maryland
November 6, 2018
5 5 5 5 5 4.5 (104 reviews)
I wanted to take the time to thank my service advisor Jennifer and the Technicians who fixed my car after Mini of Montgomery carelessly broke my car while it was in their dealership. Jennifer was nice and had great customer service. I was done in less than 2 hours!
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New
MSRP $44,845

2020 BMW X1 xDrive28i

  • Ext. Color: Blue
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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BMW MINI of Annapolis
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(888) 889-6164
4.5 (104 reviews)
2 mi. from 21402
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BMW MINI of Annapolis Review
Customer
by Wadell from Annapolis MD
December 3, 2018
5 5 5 5 5 4.5 (104 reviews)
Had some recall work done and thought I'd be bummed dropping car and waiting behind more important repairs. To my surprise I was offered a loaner and returned when car was ready. Great customer service.
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Used
$39,900 1,558 mi.

2020 BMW X1 xDrive28i

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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BMW MINI of Annapolis
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(888) 845-1807
4.5 (104 reviews)
2 mi. from 21402
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BMW MINI of Annapolis Review
BMW of Annapolis
by Tee from Bowie Maryland
December 3, 2018
5 5 5 5 5 4.5 (104 reviews)
Friendly staff and great customer service! I’m long time customer. Highly recommend this location. I will certainly bring my vehicle back for some time to come.
SPECIAL OFFERS
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New
$42,620 MSRP $42,620

2020 BMW X1 xDrive28i

  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Passport BMW
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(888) 478-5391
4.6 (418 reviews)
25 mi. from 21402
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Passport BMW Review
Great Service!
by FraserMD from Ft. Washington, MD
November 5, 2018
5 5 5 5 5 4.6 (418 reviews)
Very happy with the service. I was also shown how to determine when my car needs servicing.
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New
$49,520 MSRP $49,520

2020 BMW X1 xDrive28i

  • Ext. Color: Gray
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: AWD
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Passport BMW
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(888) 478-5391
4.6 (418 reviews)
25 mi. from 21402
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Passport BMW Review
Great Service - They've got a customer for life
by Chris W from Mitchellville, MD
November 5, 2018
5 5 5 5 5 4.6 (418 reviews)
We recently purchased a 535i GT and wanted to establish a good service relationship with a quality dealer. This BMW dealership was the closest to us, but wasn't in the best neighborhood. I feel foolish now for considering that as a factor and even a little embarrassed. The experience couldn't have been more pleasant, from scheduling to completion. The service techs were all friendly and very cordial. The facility was exceptionally clean and comfortable. I can't remember the last time i left a service visit feeling good. I was very satisfied.
SPECIAL OFFERS
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New
$43,195 MSRP $43,195

2020 BMW X1 xDrive28i

  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Passport BMW
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(888) 478-5391
4.6 (418 reviews)
25 mi. from 21402
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Passport BMW Review
In and Out Service while I waited
by Deborah ding from UPPR MARLBORO, MD
November 5, 2018
5 5 5 5 5 4.6 (418 reviews)
I had a minimal repair and I wanted to wait. My sales expert said come on in no need for an appt. My service expert offered a loaner but let me know it was a minor repair but I wanted to wait. My service expert offered me complimentary lunch and gave me his direct dial number to call him anytime. I have been dealing with Frank (sales) and Keith (service)for years they care about the customer and the Passport name. Thanks guys, I recommend you often. If I encounter a situation you always make it right before I leave.
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Used
$44,570 2,789 mi.

2020 BMW X1 xDrive28i

Fair Price
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: AWD
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BMW MINI of Annapolis
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(888) 845-1807
4.5 (104 reviews)
2 mi. from 21402
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BMW MINI of Annapolis Review
Service for my BMW
by Reese from Annapolis, MF
December 3, 2018
5 5 5 5 5 4.5 (104 reviews)
Outstanding service and the facilities were top notch. The staff was very professional and courteous. Kept me up to date on the progress of the service.
SPECIAL OFFERS
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New
$44,445 MSRP $44,445

2020 BMW X1 xDrive28i

  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Passport BMW
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(888) 478-5391
4.6 (418 reviews)
25 mi. from 21402
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Passport BMW Review
Jeff Steel at Passport BMW
by Mark from Seattle, WA
November 5, 2018
5 5 5 5 5 4.6 (418 reviews)
Jeff Steel is the business manager at Passport BMW, and I give him and his dealership the highest recommendation. I purchased an extended service contract through him for my BMW X6, and the customer service I received was second to none. The whole process was very professional, and the price was the best I could find. Do yourself a favor and contact Jeff for the best service possible.
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Used
$47,990 1,648 mi.

2020 BMW X1 xDrive28i

Fair Price
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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BMW MINI of Annapolis
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(888) 845-1807
4.5 (104 reviews)
2 mi. from 21402
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BMW MINI of Annapolis Review
My first car.
by May J from Kent Island, Maryland
November 6, 2018
5 5 5 5 5 4.5 (104 reviews)
I had the worlds best experience at Mini of Annapolis. It was honestly the best. I bought my very (all by myself) first car. They treated me like an adult and took me very seriously. I purchased a Mini Cooper and it was a breeze. Very honest people, won't over charge and explain everything in full detail. As a 19 year old this is very important that I know what I'm getting myself into. As for the car, my car is amazing. He listened (Marcus) to my every wish and want and gave me exactly that. Stayed within budget and worked with me as for payments and rates. I would 10/10 go back when it's time for my next car.
Used
$39,980 5,133 mi.

2020 BMW X1 xDrive28i

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Beige
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: AWD
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BMW MINI of Annapolis
() -
(888) 845-1807
4.5 (104 reviews)
2 mi. from 21402
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BMW MINI of Annapolis Review
Service
by Customer from ANNAPOLIS MD
December 3, 2018
4 4 4 4 4 4.5 (104 reviews)
Jermery for the past five years has been excellent . If I have to work with Jane I will choose another location. The loaner representative seriously needs training in customer service etiquette towards all customers
We found additional vehicles that are close to your year range.
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Used
$24,591 19,448 mi.

2018 BMW X1 xDrive28i

Great Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Antwerpen Hyundai of Clarksville
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(443) 577-4296
4.2 (54 reviews)
29 mi. from 21402
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Antwerpen Hyundai of Clarksville Review
Service on 6/25/18
by pattycapp from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (54 reviews)
I had my car serviced Monday, June 25, 2018. I had a 7:30 appointment and my car was finished by 9:15. Patrick provided an explanation of what was done - what work will be necessary at the next appointment and was very helpful in responding to my questions.
2018 BMW X1 xDrive28i Review
The best car I have ever had.
by Magic from Uk
May 7, 2019
5
This is a excellent vehicle, comfortable and a great drive. The seat belts are difficult to reach and road noise is a problem. Everything else is good.
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BMW Certified
$27,250 35,789 mi.

2018 BMW X1 xDrive28i

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Passport BMW
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(877) 509-6870
4.6 (418 reviews)
25 mi. from 21402
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Passport BMW Review
In and Out Service while I waited
by Deborah ding from UPPR MARLBORO, MD
November 5, 2018
5 5 5 5 5 4.6 (418 reviews)
I had a minimal repair and I wanted to wait. My sales expert said come on in no need for an appt. My service expert offered a loaner but let me know it was a minor repair but I wanted to wait. My service expert offered me complimentary lunch and gave me his direct dial number to call him anytime. I have been dealing with Frank (sales) and Keith (service)for years they care about the customer and the Passport name. Thanks guys, I recommend you often. If I encounter a situation you always make it right before I leave.
2018 BMW X1 xDrive28i Review
Love my new car!!
by Shoe Girl from Milwaukee, Wisconsin
April 29, 2019
5
The ride on my new X1 is superb and I live the interior! The windshield seems larger and the “creature comforts” make all the difference especially for those of us who live in cold climates. In addition I live all the tools that help you park and being able to open the trunk hands free is a big plus!
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Used
$29,995 21,302 mi.

2018 BMW X1 xDrive28i

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: AWD
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Passport BMW
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(888) 478-7414
4.6 (418 reviews)
25 mi. from 21402
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Passport BMW Review
Passports Raises the Bar
by RaiderX from Brandywine, MD
November 5, 2018
5 5 5 5 5 4.6 (418 reviews)
What can I say about Passport BMW? Let me start by saying they delivered top-notch customer service. I’ve owned a Range Rover, a Mercedes S500 and a Maserati GT, and let me just say, Passport BMW has raised the bar on customer service. Ray Frye greeted me upon entering the service bay and was professional, welcoming and eager to assist. He explained what service was required and how long it should take, (under an hour). He also inquired to see if I needed a loaner in the event I need to be somewhere. After signing the service order, he directed me to several “lounges”, I found myself in the upstairs lounge where not only did I find several big screen TV’s, computer area and an arcade room. Yes, an arcade room. I’m still a kid at heart… don’t judge me! After several games, I received a call that my 650i convertible was ready, not that I was ready to go! Ray was accurate, forty five minutes and my baby was ready; and she is ready for the warm weather. Passport has earned my business!!!
2018 BMW X1 xDrive28i Review
Best car I have ever driven
by Tgallo from Fort Worth TX
April 10, 2019
5
It rides nice and fits my needs and personality. Looks great and was an excellent choice for me I am secure when driving this car and don’t have any additional concerns with safety.
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Used
$27,690 32,284 mi.

2018 BMW X1 xDrive28i

Good Deal
HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Carvana-Touchless Delivery To Your Home
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(202) 360-4093
4.4 (1943 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana-Touchless Delivery To Your Home Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.4 (1943 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
2018 BMW X1 xDrive28i Review
Best Car I've Ever Owned
by Kenneth from Venice
March 28, 2019
5
Everything feels solid, and well built. It is very comfortable, and in Sport mode has plenty of get up and go. It also has a Comfort mode, which is great for every day use; and an Eco mode which I don't use much (as it makes it feel underpowered). The iDrive system is easy to use and intuitive; and the warrantee seems to be better then most.
JUST ADDED
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Used
$27,990 11,536 mi.

2018 BMW X1 sDrive28i

Good Deal
HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: FWD
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Carvana-Touchless Delivery To Your Home
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(888) 497-0346
4.4 (1942 reviews)
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana-Touchless Delivery To Your Home Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.4 (1942 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
2018 BMW X1 sDrive28i Review
Very nimble and much more enjoyable than the X3.
by AlphaBlue8 from Newark DE
March 21, 2019
5
I think it’s one of the best all around vehicles you can buy. Some are faster, some carry more cargo and some may be fancier but this has a bunch of all of them including being a luxury vehicle with excellent gas mileage. Plus the price is very reasonable. BMW hit a home run.
JUST ADDED
Used
$27,990 22,322 mi.

2018 BMW X1 sDrive28i

Good Deal
HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Green
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: FWD
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Carvana-Touchless Delivery To Your Home
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(888) 497-0346
4.4 (1942 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana-Touchless Delivery To Your Home Review
Selling to Carvana: super easy and no-hassle!
by Ajlee1216 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.4 (1942 reviews)
This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!
2018 BMW X1 sDrive28i Review
It takes time to understand the reliability
by VENKATESWARLU from CHASKA
March 19, 2019
4
Good vehicle for regular commuting, I like it and it comes with all needed for winter driving as well as summer driving. Still need to drive more to get a good understanding of the car before giving high rating.
JUST ADDED
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Used
$26,590 26,214 mi.

2018 BMW X1 sDrive28i

Good Deal
HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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  • Free CARFAX 1-Owner Report
Carvana-Touchless Delivery To Your Home
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(888) 497-0346
4.4 (1942 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana-Touchless Delivery To Your Home Review
Best service ever!
by TonyC2018 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.4 (1942 reviews)
Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.
2018 BMW X1 sDrive28i Review
Luxury at it's FINEST!
by First-time BMW Owner from Chicago, IL
February 21, 2019
5
This car is exactly what I was looking for. It it gets any better I would be shocked! The interior is just wgat I was looking for to suit my picky wants.
JUST ADDED
Used
$28,900 6,267 mi.

2018 BMW X1 sDrive28i

Good Deal
HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: FWD
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  • Free CARFAX 1-Owner Report
Carvana-Touchless Delivery To Your Home
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(888) 497-0346
4.4 (1942 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana-Touchless Delivery To Your Home Review
Sold my beautiful 2015 Subaru Outback. It was a breeze !
by Long time Subaru owjer from DealerRater.com
December 3, 2018
5 5 5 5 5 4.4 (1942 reviews)
Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...
2018 BMW X1 sDrive28i Review
3 Driving Options
by KLav from Bradenton
February 17, 2019
5
I love that you are given the choice to choose economy, comfort, or sport driving options. Sport uses more gas but has the best pick up. Economy is great for highway driving.
BMW Certified
$33,899 24,865 mi.

2018 BMW X1 X1 XDRIVE28I

  • Ext. Color: Brown
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: AWD
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BMW of Silver Spring
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(888) 814-4201
4.9 (3295 reviews)
25 mi. from 21402
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BMW of Silver Spring Review
Kristina Williams saved the day
by Edwesq from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (3295 reviews)
I bought my 3 series sedan in 2010 from Rockville BMW. I tried Silver Spring BMW service in 2014 and was pleased with Kristina's customer service so I continued servicing there. A year later I received a 2015 X3 as a loaner, had my wife drive it and we bought the 2015 X3 a few months later. Much to my dismay, I was told by the customer service desk that I could no longer receive a loaner bc my car was too old. I was literally on the verge of looking at Benz, Audi or Volvo as the treatment (not just the words) was like I was a second class owner. Before I finalized my thoughts and put them into action Kristina reassured me that I was a valued customer and I got a 2018 X2, which I am now considering as a purchase. The point is that Kristina was the only employee who saw the big picture; that I bought my wife's car due to a loaner experience, that we own 2 BMWs and that I am the one closest to a new purchase as my car is older. If you use BMW Silver Spring Service, save yourself the headaches and simply ask to deal with Kristina Williams. I also think that she is the type of individual the company would want in management or at least lead the training for customer service. Be clear that SHE is the reason I gave an excellent rating. Remove Kristina from this equation and I can guarantee that we would never have another BMW.
2018 BMW X1 X1 XDRIVE28I Review
Worth every penny, beautifully designed & reliable
by RejG from Franklin Park, Il
February 16, 2019
5
This car met my expectations. It has a beautiful interior design. Big sunroof, spacious, plenty of legroom in front and back. It also has a hidden compartment at the back to keep some valuable stuff. Smooth ride and great sound system.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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