I first called over the phone to ask about one of the used cars on location. The representative on the phone was very helpful, polite, and informative. They answered all of my questions and made sure that they were taking care of my needs. They soon emailed me with a follow-up message to see where I stood on buying. Very nice overall shopping experience.
by August L from Bath, ME
December 20, 2018
I absolutely love this vehicle. It’s stylish, gorgeous and performs well! It has excellent extra features. The only real negative (which is apparently something BMW took awhile to figure out) is that the radio doesn’t have regular Bluetooth capabilities for playing music. Considering I have a 2015, I would certainly expect they would have set that up but luckily I was able to set up SiriusXM. Otherwise, the car is a dream!
Look no further when trying to decide where to buy a car. Felt very comfortable when walking the lot and inside. Felt no pressure from any salesmen and they were very considerate with your wants and needs. I highly recommend working with Devan. He was very helpful, knowledgeable, understanding and easy to talk to. Definitely will be a returning customer.
A fun, smaller less expensive BMW
by Rae from Florida
January 1, 2019
We found it to be a sporty, fun car to drive. We did not like the braking assist as it hindered us when passing cyclists. We wanted lane assist and BLIS but it did not have that so we went with Volvo.
Rick was very professional and great costumer serv
by Rick from Orem utah
October 8, 2018
Rick does a very good job I'm coming back to buy a car I want Rick to be that sale person . He should have a raise
by TRAMhoman from Arizona
January 12, 2019
BMW makes a great product. What many may not know is they loose value at an incredible rate. I purchased a used X1 last month. This one is 3yrs old had 21k miles and was priced at 22k. The list price only three years ago was 49k. While someone else took the depreciation hit I was able to take advantage of the loss and get a great value. I am averaging 30mpg and it’s fun to drive. Has all the bells and whistles of 2015 model year. I will say the back seat leg room is the only real complaint but with that being said it’s the smallest X series so that’s to be expected
I highly recommend anyone looking for an awesome value to look at this model as well as any other model. You will not be disappointed with car or the value of one when purchasing one that is 3-4years old. Again BMW makes a great product. This is our third BMW and they have all made it comfortably past 100k with only routine scheduled maintenance and the usual repairs/replacement of wear items. Brake,tires,wipers
Bought a truck online. These guys sent me extra pictures of the truck I was looking at. They really helped me get into something I wanted. Thank you!
Hated this car from the moment I took ownership
by IleneL from Woodmere,NY
November 15, 2018
My first expensive car and I hated it. Suspension felt cheap, technology was horrible and the interior was not comfortable at all. Charged for every extra. Also the dealership was not nice - BMW Freeport NY - salesman handled a few customers at same time and just kept us waiting and waiting and waiting.
Our experience with BMW Pleasant Grove was very positive. They listened to my criteria and found the best car for me. They were very accommodating, negotiable and not pushy. I bought a car I love! Andy and Chris were great to work with!
my first luxury car
by repra from stamford,ct
November 14, 2018
with 11,000- miles Certified Pre owned/ the car is very comfortable and feel luxurius,smooth,powerfull... everything expected from a BMW-
the only thing missing is the 'REMOTE STARTER"
LOVE love this car!
Previous car was a BMW M3 and it was a terrific car before the security system went out after the warranty expired. My wife loves the X1 because it drives like a car and has good storage. No issues except needed new tires and the sunroof headliner needs to be replaced at my expense even though I purchased the extended warranty. Car is parked in a garage at night and during working hours.
I was really, really pleased with my experience here. The salesperson I worked with was friendly, helpful, cute with my kids, and not at all pushy. I was able to find my dream car at an amazing price, and it is in perfect shape (I had verified by Les Schwab before purchase). I found out that they make sure ALL of the cars are in perfect shape before they put them on the lot (fix any problems in their car shop before they sell them). They're would definitely be the first place I stop next time I needed a car, or the first place I would recommend to any family or friends looking for a car.
my first BMW
by NYYANKEES#1 from Yonkers, NY
December 4, 2018
This car is great for a couple or single person but is a bit too small for a family. It handles well in all conditions.
A lot of service departments could learn from this place. I never feel like I'm being oversold repairs, they give prompt answers to my questions, are great at communicating during my repairs, and the technician is very proffesional I'll continue to request Kade to service my vehicles.
The most comfortable car I have owned.
by My lovely Beemer (BMW) from Los Angeles, CA
January 14, 2019
I got in love with this car, when I drove the same model, as a loaner car to San Diego. This is the most comfortable I have ever been driving a car on a long trip. The car has plenty of room to relax your legs specially on long trips. It has a double compartment in the trunk where you can fit extra luggage. I really love this car.
Great service department. Kade in the service department was awesome, and went the extra mile to make sure my repair was done correctly
Have only had the car for a couple months.
by Ohreally from Rome, NY
December 22, 2018
I have only had the car for a couple of months so don't have a lot of experience with it. Car seems reliable. Handles corners like no other car I have owned. Starting to go from a complete stop seems different from other vehicles but think its something I just need to get used to. The information screen lacks compared to other vehicles but is still good. So far we are happy with the car. Love the gas mileage. We do mostly city driving and are getting an average of 25MPGs.
Diana in service is awesome to work with and I always request Kade work on my car. I am always pleased by the quality of the work he does.
Limited Edition Package 2018 X1
by Rissa from Warwick, RI
December 21, 2018
Been driving the car for a few days now and fall in love with it the more I drive it! I love the Parking assist! Its CRAZY what technology can do nowadays haha!
Overall, very comfortable! I wish they made back window a but wider and I’m not to fond of where they placed cupholders but other than that, no major complaints!
A big thanks to the team at BMW of Pleasent Grove! Thank you to Bo for being an excellent salesman, Kori the manager for making me feel confident in my deal, and Collin in service for getting me into the right accessories for the upcoming ski season! You guys rock! Cheers!
I love my new ride
by Bmw from Phoenix , az
October 21, 2018
I just love it , it’s a Bmw what can I say ...
looks nice , drive great .. my 6 years old called it bat-mobile... lol
Thank you, Ryan Rosendahl, for your prompt evaluation of my 2005 Porsche and for what I consider a good trade-in allowance. The trade-in bought me a beautifully cared for black 6 cyl turbo-powered-X3. The high-tech features of the vehicle are nothing less than awesome and I greatly appreciate the fact that I can call on Murray BMW for instruction if and when needed. I have to add that the Murray facility is a warm and spacious environment in which to wheel and deal and have a look at the beautiful new BMW machines on the show room floor. Keep up the good work, Murray team!
Sporty and useful
by Friscomike from Granbury
August 16, 2018
I have owned many BMW's over the years and they never cease to put a smile on my face. The build quality, engineering, and performance are top notch. My only regret is that BMW now uses run flat tires and while I've had them on other BMW's, I still don't like their ride comfort.
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