From my first phone call to the dealership days before buying the car, till now a week later, Sara Griffith has been nothing but helpful and proactive, focusing on what I wanted in a new car. She asked good questions and listen to answers and found the car that was right for me. I never felt like she was trying to fill a quota or upsell me on anything. She has stayed in touch, to make sure I understand how to work my Mini and that everything is functioning properly. I wish Sara were in real estate, because now I need to buy a house!
My wife and I found the car we were looking for less than two minutes on the lot. We were able to test drive it rather quickly and the price was right where we wanted. Very pleased with Jarod, Denny and the rest of the team. Thank you.
I had the pleasure to meet a very talented and friendly young salesman 6 plus years ago. Last month, I bought the third one from the same awesome guy! He sure knows his stuff well and is very professional. He sure does everything to make this process as easy and quick as possible. Great expirience!
The professionalism and courtesy was beyond exceptional. Showrooms were spotless. My point person was Justin Martinez he handled my trade in and putting in my new BMW. Joseph Saint-Val was my BMW genius. He spent over an hour sitting with me in my new car. He covered all the bases in acclimating me with my car. Joe was super professional and extremely knowledgeable. The last person I sat with was Helga Carroll who handled the financial segment.She was extremely knowledgeable and explained every little detail to me. All in all my experience at Competion BMW was perfect.
long time relationship with the most professional advisor
by imaginnation from DealerRater.com
November 26, 2018
i met John Oliveira 8 years ago he was so professional and kind with the most amazing personality ! we travel from Brooklyn to this dealership just to see him! we always know that John will always get us the best deal! i always highly recommend him to all my friends! thank you again for the most amazing car! John Oliveira you did it again! You are the best!!!!!!!!!!!
I purchased a used 2014 Audi Q5 Tdi for from David Josephson and Tarek at Gallery BMW back in August for my mother. She had a few issues with the car and I was beginning to think I'd bought a lemon. She lives in NH and David sent up a loaner car for her, took the Q5 back to his shop, ordered parts from Germany and fixed EVERYTHING! The car has been absolutely PERFECT since. David Josephson went above and beyond what I'd expect any used car dealer to do. He was friendly and was very professional. He made purchasing a car from out of state simple. I recomend David and the BMW gallery to anyone looking for an honest dealership. They stayed true to their word and went ABOVE AND BEYOND!!!!
Staff here are friendly and polite. Quick email response. Every one seems very professional and always ready to help. I tested drive the X5 and ended up buying one. Ed is patient and knowledgeable. Definitely will be back for my next bmw.
On my way out of town and called Dan Drinkwater to see if he could fit me in because my tire pressure light had come on for the third time in 10 Days. He had me come in first thing the next morning and had me in and out of there in time for me to make my trip to Rhode Island that morning. He was responsive, curtious, helpful and most of all quick. He has consistently taken great care of me over the years with honest and timely service.
Salesperson Keri did a great job & we were also impressed with Beau Penny. Professional staff with no hard sale pressure to buy. Best experience I've had with a car dealership. Felt like a family owned business. Would definitely go back. Love my new car! Thank you.
I worked with Kim Calaway. Kim is the type of lady that makes things happen. I live in Casper, WY so it made it difficult for me to get down to Loveland to test drive and sign paperwork. I called her on a Wednesday to inquire about the BMW. On Thursday at 2:00, a driver delivered my new car. All of the paperwork was ready for me to sign and return with the driver. She made sure I had my rubber floor mats and no mileage was on the vehicle, upon delivery. It was a seamless buying experience. Thank you Kim!
Bought my new car from this dealership and was in and out within just a couple hours. I worked with Chris and Dean and was treated with respect and they went above and beyond to make it an easy and enjoyable experience. I would absolutely recommend them to my friends and family!
I heartily recommend Anthony for all your service needs. He is 100% customer focused... and very helpful. Always does the followup, makes sure you are completely satisfied with the support. Great guy. Ontario BMW is lucky to have him.
Long time coming for this review.. After having issues with my BMW and not getting them corrected at another Dealership, I tried Ontario and take goodness I did, the customer service provided by Anthony Zabala is by far the BEST! Anthony thoroughly explained what there technicians will do to find the issue and have my Alpina running with no problems. Communication is key for me and Anthony exceeded my expectations, takes his time with my vehicle as it was his own! I will always bring my BMW to Ontario and will continue to refer customers to Anthony. Thanks Ant!
This place always exceeds my expectations. My advisor Sergio always makes me feel right at home. There's always great coffee & plenty of water & goodies to munch on. It's a great place to service your BMW.
My car was hesitating and cutting off. Called Pamela Allen and she told me exactly what I needed to do. She was very professional, courteous and helpful. Great to have on staff.
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