Steve is great. He goes the extra mile to help you. I brought my car a day early by mistake and they gave me a loaner car anyway. The staff was quick to get me in and out. ¿
Love this team of employees. BMW The ultimate driving Machine
I do miss Richard.
I had a great purchase experience and everyone was pleasantly courteous with me, and catered to my needs and concerns. I was told that they would search for a owners manual and a second key fob and I pray they stick to their word. Your word is your bond which is like a signed contract! Other than that all was and is okay!
Anyone can find flaws in any situation if you look hard enough. That being said, this is one of the best Service Departments that I have ever seen. That takes into consideration my 12 years of being in Germany (the home of BMW) as well! From the service manager to the individual advisors, they will give you the truth about your vehicle and not try to up sell you on things that you don't need. They are honest, upfront, and knowledgeable on the vehicle that they maintain. I think you will find that while they are often busy, they still care and try to help you out in anyway that they can. I would highly recommend them for your next service or repair!
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