I just recently bought a BMW X5 from Logan "Client Advisor." He was so helpful and personable! He explained the whole process inside and out! He knows what it takes to have superior customer service and goes above and beyond that to make sure I had an easy, effortless, luxury experience. I did not know they were locally owned either! I RECOMMEND THE DEALERSHIP AND LOGAN TO EVERYONE NOW!
Salesperson Keri did a great job & we were also impressed with Beau Penny. Professional staff with no hard sale pressure to buy. Best experience I've had with a car dealership. Felt like a family owned business. Would definitely go back. Love my new car! Thank you.
My recent experience with the service department was outstanding. From the cheery greeter, to comfy waiting room, to the professional and knowledgeable service rep Fernando .... outstanding. Fernando went over and above to correct my vehicle???s issues and I could not have asked for a better experience! Thank you ! He kept me informed of the progress, made sure I understood the issues, took his time to explain things and was a pleasure to work with. I could not have asked for a better experience... Job Very Well Done!
I heartily recommend Anthony for all your service needs. He is 100% customer focused... and very helpful. Always does the followup, makes sure you are completely satisfied with the support. Great guy. Ontario BMW is lucky to have him.
The process was smooth and relaxed. Agata was truly exceptional. She was attentive, insightful, honest, and helped me obtain the exact vehicle I wanted. It is truly a feeling of euphoria every time I look at or climb in my magnificent X6! For that, I have Agata to thank! I recommend that anyone looking for a vehicle seek out her expertise. I beyond appreciate the clarity, acumen, and profound wisdom of Noah in finance! Thanks to John C. for all the effort in finding my dream machine. This was truly the finest transaction in auto I have had and sincerely thank the entire team!
Hez did a great job helping us select the right car
by SkipperJimmy from DealerRater.com
December 6, 2018
Hez spent a great deal of time assisting my wife and I choose the correct car and options. He was extremely knowledgeable and helpful. Prior to talking to Hez we were hesitant to buy because we did not know enough to make an informed purchase. Now we are very happy with our new vehicle.
The professionalism and courtesy was beyond exceptional. Showrooms were spotless. My point person was Justin Martinez he handled my trade in and putting in my new BMW. Joseph Saint-Val was my BMW genius. He spent over an hour sitting with me in my new car. He covered all the bases in acclimating me with my car. Joe was super professional and extremely knowledgeable. The last person I sat with was Helga Carroll who handled the financial segment.She was extremely knowledgeable and explained every little detail to me. All in all my experience at Competion BMW was perfect.
I purchased a used 2014 Audi Q5 Tdi for from David Josephson and Tarek at Gallery BMW back in August for my mother. She had a few issues with the car and I was beginning to think I'd bought a lemon. She lives in NH and David sent up a loaner car for her, took the Q5 back to his shop, ordered parts from Germany and fixed EVERYTHING! The car has been absolutely PERFECT since. David Josephson went above and beyond what I'd expect any used car dealer to do. He was friendly and was very professional. He made purchasing a car from out of state simple. I recomend David and the BMW gallery to anyone looking for an honest dealership. They stayed true to their word and went ABOVE AND BEYOND!!!!
Staff here are friendly and polite. Quick email response. Every one seems very professional and always ready to help. I tested drive the X5 and ended up buying one. Ed is patient and knowledgeable. Definitely will be back for my next bmw.
On my way out of town and called Dan Drinkwater to see if he could fit me in because my tire pressure light had come on for the third time in 10 Days. He had me come in first thing the next morning and had me in and out of there in time for me to make my trip to Rhode Island that morning. He was responsive, curtious, helpful and most of all quick. He has consistently taken great care of me over the years with honest and timely service.
The personal touch from Dan Drinkwater is what makes me keep coming back for all my service needs. It is a quick and painless process when you deal with him.
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