I had an excellent experience with my purchase. The owner Michael and I struck an instant rapore and my salesman Heath worked collaboratively with me to come to agreable and mutually beneficial terms. A family owned business that makes you feel welcome from the moment you step in the door to the time you leave with your new vehicle
I had put off looking for a replacement for over a year, car buying had always been excruciating, tedious and time consuming. Heath greeted us at the door we had any easy quick conversation about what we were looking for, after checking inventory we discussed our options took a test drive, the car was amazing even in the pouring rain. Back at Otto???s, terms and the paperwork, orientation to the car and we were off. Heath Cameron and Otto???s provided the best car buying experience ever and I???ve bought quite a number of cars over the years, I highly recommend them!
Very hard to imagine a better experience, Justice Mogano is a top notch professional. We special ordered our 440i to get exactly what we wanted. Months ago Justice estimated our pickup date and did not miss it by more than a day or two. Also, he kept us very well informed throughout the process. We were made to feel like we are part of a family (very rare these days) and nothing was ever a problem with ordering and adjustments to financing. Then, the day of pickup, extremely smooth and Justice took as much time as we needed to explain new features and operation of the car.
1st time BMW owner - Great buying experience at Otto's!
by Dave B from DealerRater.com
November 28, 2018
This is my 1st time purchasing a BMW and I couldn't have asked for a better person to guide me through the process than Scott Gately. Scott patiently answered all of my questions & worked with me to structure a deal to my liking, The dealership is top notch and Scott was extremely professional & very responsive during and after the sale with anything I needed. I would highly recommend Otto's & Scott to anyone considering a New or Used BMW.
Mike was great. Coming to end of my lease and wanted to stay with the Honda family. He communicated on my terms and was helpful and professional. It was a simple easy process and that???s how i like it!
After being the owner of a 2001 Honda Accord Ex, I was a ???little??? rusty on the process of buying a new car!! The folks at Union Park made my experience very easy and non-stressful. The staff was courteous, friendly, thoroughly explained all the details of my lease and went over all of the bells and whistles of my new vehicle. Thank you Union Park.....I simply love me new 2018 Honda CRV!!!??
My husband and I had been to several dealerships that day. Mike McDaniel approached us right after we entered the front doors. I asked to see the Honda CR-V and he said he???d pull one around. I knew it was a sign when he pulled up in the exact color and interior I wanted! It drive great! He explained all the bells and whistles. And I was sold! They gave us a great deal on my trade in. Although buying a car is time consuming he made it as quick and seamless as possible! - Sophia and Blake Jackson (Woodbury, NJ)
Our experience was great overall. Mike was our salesperson and he was very knowledgeable and helpful. Once we found the vehicle we wanted and went back to finalize the purchase, Mike spent time showing us the new features of the vehicle and making sure we understood everything. Other staff in the building were very friendly as well.
I went to numerous dealers over the past few months. Most of them have been nightmares. From the second I walked in the employees were friendly and helpful. The truck I got was so much more then I expected. But I basically got a new truck . They worked with me and helped me figure out the best plan for me. I'm glad I chose to go to this dealership. I would definitely recommend it.
Walked into the dealership to test drive a Ridgeline. Introduced to Mike and found a very him very personable. He was down to earth and not a pressure type salesman. I had done my homework by reading the owners manual before going to the dealership and found Mike very knowledgable. The sale went smoothly. Afterwards Mike spent a good amount of time going over all the functions of the vehicle. Good job
I recently purchased a vehicle at Union Park Honda. All three of the individuals that I dealt with were very knowledgeable, friendly, and respectful. I never felt pressured by the salesman and found the staff to be welcoming.
The team over at Union Park Honda are fantastic. Mike McDaniel helped me make an informed decision on my new car purchase. Tiffany Hall is a gem. She did a great job explaining all of the features. Thanks Mike and Tiffany. You'll see me again in a few years.
This was the 7th car in a row we have purchased through Mike McDaniel at Union Park Honda, and each experience was the same. We trust him to offer us a fair price and superior attention. We truly want to thank him for many years of great service.
by Judy extremely happy customer from King of Prussia, PA
October 26, 2018
The best car buying experience ever. I ordered a white 2019 X3 and when it was already 3 weeks into production I decided I wanted to change the color to black. The dealership said no problem as we will put it in the showroom and we will sell it anyway. Next my car came in with the right color but incorrect trim. Again they stood behind their mistake and said no problem. They ordered me in a fresh vehicle and I received it within 3 weeks. My old car had depreciated in the process however both Mark K. my salesman and Nick D. the sales manager stood behind their word and worked everything out, gave me the same trade-in value and made sure they stood by the numbers originally quoted! They made the whole buying process extremely easy and their BMW genius Safe is amazing as well and spent a lot of time with me going over the vehicle. I am in love with my new car and will be purchasing many more BMW's in my future and I will never look elsewhere! You will leave this dealership knowing that you made the right choice as they are honest, trustworthy and have integrity! Thanks again to everyone at mainline BMW!
I am a long time Otto???s customer, and my experience this time was excellent as always. Heath Cameron is simply a pleasure to work with - straight forward, professional and extremely knowledgeable. He works hard to reach a deal tailored to meet your specific needs, which is so appreciated in today???s sales climate. Again, an awesome experience at Otto???s and in particular would give my highest recommendation to Heath Cameron.
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