Bobby made our car buying experience a breeze. From the very first conversation to the time we closed the deal he was very transparent and willing to work with us. We live in CT and discussed our needs by phone and when we arrived, he had already lined up all the paperwork and things were just as we had discussed and agreed to. Howie was equally friendly and professional as we signed all the paperwork. We could not have asked for more! Thank you Bobby and Howie.
I brought my 3 Series in to have the air bag replaced and while it was there had the oil changed and the radio repaired (it did not turn off). From the minute I drove in the staff could not have been more helpful. Service Advisor Gina Todisco was a pleasure to work with. While I was waiting, she reported back to tell me how the service was progressing. The technician E. Ibanez, immediately identified the problem with the radio and knew how to repair it. The repair took quite some time since Mr Ibanez would not reinstall the radio until he was sure the epoxy was thoroughly dry. Gina apologized for the time it was taking and even offered to drive me home. Attentiveness such as this is more than I ever expected. I was provided with a list of things which will need to be looked at, but they did not try to convince me that everything needed to be repaired immediately. They know how to treat customers and how to develop long term relationships.
Absolute awesome experience. My salesman Chris Weaver was extremely knowledgeable and not pushy at all. I did financing through BMW and Patrick was wonderful. Everyone was super nice and helpful. Not to mention they had the best pricing around.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very easy experience getting a car from Sam...He was patient and knowledgeable about the car we wanted...When we had more questions he bought his manager over to try and accomodate us the best he could.
We paid and drove off with a great car!
Would reccomend others to go here
Euna was fabulous. I bought my BMW from her sight unseen and from 3,000 miles away. The vehicle was everything she described and more. Her assistance with the shipper was spot on and trouble free for me.
Ernesto Motta and Steve Hourican went above and beyond to make me feel at home and maximized my car buying experience! Not only was it quick and easy, but they helped me make sure that it was the best financial decision at this time. Thanks guys!!
Euna Wilson was very friendly and extremely helpful with my X3 purchase. She went above and beyond to make the experience great. Thank you very much! I will definitely be calling you when I am ready to make another BMW purchase. Angelo worked with me on the price (After some pleasant negotiations) and was very realistic on the company's business tactics. Thanks!! Sean was professional, thorough, and me feel comfortable. He is an invaluable asset to the company. PENSKE...value your internal and external customers!! They both are the reason for the company's success.
The process was smooth and relaxed. Agata was truly exceptional. She was attentive, insightful, honest, and helped me obtain the exact vehicle I wanted. It is truly a feeling of euphoria every time I look at or climb in my magnificent X6! For that, I have Agata to thank! I recommend that anyone looking for a vehicle seek out her expertise. I beyond appreciate the clarity, acumen, and profound wisdom of Noah in finance! Thanks to John C. for all the effort in finding my dream machine. This was truly the finest transaction in auto I have had and sincerely thank the entire team!
Hez did a great job helping us select the right car
by SkipperJimmy from DealerRater.com
December 1, 2018
Hez spent a great deal of time assisting my wife and I choose the correct car and options. He was extremely knowledgeable and helpful. Prior to talking to Hez we were hesitant to buy because we did not know enough to make an informed purchase. Now we are very happy with our new vehicle.
This is my second vehicle from Flemington BMW. Ted was so patient and extremely helpful during the selection process. He is extremely knowledgeable about the vehicles and provided very user friendly instructions. Ted made my purchase experience very exciting. I would highly recommend Ted to anyone who is looking to purchase or lease a vehicle. Ted is an excellent salesman!
Professional service and customer care at Flemington BMW.
by Pop-Pop! from DealerRater.com
November 27, 2018
Bill Hinton provided us with excellent professional care and service in helping my wife and I decide on purchasing an X-3 from Flemington BMW. It was a painless decision accomplished on a tight schedule over the busy Thanksgiving Holiday. We met Bill on Friday morning and drove out with our new X-3 Saturday afternoon. Thank you Bill, Gerard & Laurie Market
This is our fifth lease with Flemington BMW. We've worked with Bill Hinton each time. Bill is great--friendly, no pressure, thorough and totally professional. Noha helped us with finances this year and was also great. We're BIG fans of Flemington BMW and drive the 45 minutes from our home in Madison, NJ because it's always worth the trip.
I have been dealing with Flemington BMW since 2002 and can honestly state that they have always been the benchmark of a quality dealership. I specifically have dealt with Tom Terrill my Client Advisor for all of my BMW???s for my family. Tom is very easy to work with and his knowledge of all BMW???s, offers and incentives are amazing. Between my wife, daughters and I we have reached double digits of BMW???s owned or leased from Flemington. And just received delivery of our 2019 X3 M40. Tom teams up with Ed Kiley the Sales manager and Jan-Michael Blakley for the team of people that really care about customer service. They make it a very easy process from the first sit down. Tom Terrill is simply the best! His professionalism, courtesy and knowledge is refreshing and to top that he happens to be a really nice person. I do not live locally any longer but always go to Flemington BMW for all my BMW???s and well as their quality service. Thank you, Tom, as this was another exceptional experience!
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