My duughter recently moved to Phoenix and I was looking for a good used car for my use and a back up car for her. I purchased a 2010 Audi A5 convertible. I never seen the car except from photos before I picked the car up. There was a small mechanical issue with the top that was fixed by an Audi dealer. I have a great car purchased without physically driving or even seeing because of the great sales people especially Robert Mills.
by JJ from Richmond
October 31, 2018
Enjoyable to drive, nice ride, great technology, BMW X3 x drive, will review after a few thousand miles, nice sound system, Great size and functionality
Great buying experience, contacted them via website and had very positive interactions via email until I wanted to talk with them. Joe found the car that I was looking for a 2019 X5 and secured the car. Painless interactions on getting the price aligned and completed the transaction via the web. Met Joe for the first time when I went in to pick up the car. Paper work was ready to sign and had plenty of time to spend with John the delivery specialist to lean about my new X5.
I "built" this car after visiting 2 dealerships and driving the car both times. Also, reviewing all the options with the salesman in Prestige, Ramsey, NJ. The car is just beautiful, inside and out.
I love the ride, the pick up when traveling on highways and the interior. I do feel that the front seats could be softer, more supportive and more comfortable.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
by Denise S from Deephaven, MN
August 8, 2018
I love the styling, quality, size and technology of the X3. It is roomy and will be a great car for hauling groceries and gardening supplies.
Haven't purchased a new vehicle in a long time but Joe Lena at Camelback BMW made it a comfortable experience. He worked with me on price and rebates and his personality and approach were welcoming and helpful in making a final decision to buy. All backed by a top-level dealership.
Quick & Simple Experience with Great Customer Service!
by NChand52 from DealerRater.com
December 5, 2018
Great team to deal with! I called ahead and Robert was prepared for my visit. Both Robert and David made the experience a personal one. It felt like I've knew them for years! I will definitely be a repeat customer in the future and will recommend Certified Benz and Beemer to friends and family. Keep up the great work!
by Sailing fool from Grapevine tx
January 4, 2019
Performance is exceptional. Find myself smiling ALOT! Plenty of room for me and my gear. Different driving modes accommodate different driving mood and conditions. Might have to get the wife one!
I really enjoyed the process of purchasing my Mercedes. Jana was super easy to work with and talk to and without any pressure whatsoever. Simply a joy to work with in fact I was going to go to another dealership when I didn???t initially find what I was working for, but I decided to stay and I found something that I liked because I enjoyed working with Jana. Travis in finance was professional and friendly and knows his craft.
Most stylish suv I ever had
by Sumo from Windsor CT
December 27, 2018
Comfort wise awesome ... vehicle pick up which I never see in any vehicle ... heated seats and panaromic roof takes it to the next level ...
I absolutely love this place.. I stumbled upon this dealership from a snow bird friend of mine that bought a convertible and just raved about the car and experience.. I must say, they didn't disappoint. I came in asked to see a car, the salesman was very helpful and extremely knowledgeable with the vehicle. The entire buying process was explained up front and they stuck to what they said they were going to do. After driving the car, they showed me their service dept where I'll be taking my car in for service. Trust a true skeptical buyer... These guys are on it!!! I felt like this was a very easy car buying experience and would definitely recommend these guy because they are doing it right!!!! Thank you Andy and Mr. James for making an expensive purchase a very easy and seamless transaction, I must say this was the fastest and easiest purchase I've ever made... Kudos guys!!!!
Super performance and style
by Michael from chicago
October 30, 2018
I love driving this car. The speed from 0 at stop lights is amazing. I get a lot of compliments from people who ride in it.
by e46Fanatic originally from Nash-vegas from Nashville TN
August 16, 2018
beemer haus, good selection of cars, decent pricing. if youre looking for a good/decent used car that just came off a lease, beemer haus is the place, cars are clean, not too "beat up" most of the cars have low mileage, good condition, still have some warranty coverage, beemer haus is the place to go.
mike, Brandon and nick are good guys, very helpful, kind of "over worked" because they are always there trying to help everyone all at the same time but they are respectful & helpful to everyone that stops by for a "smaller" dealership they are pretty xxxx good. they will try to accommodate your "asks/needs" within reason and you if are realistic with your ask/need they will meet it or at least meet you half way or more than half way. i was pretty impressed by they. they really are good guys!
I have not purchased a vehicle in 18 years and dreaded going to a dealership. My fears were soon set aside as I spoke with Bud Thomas, Sales Specialist at Bill Luke Tempe. Mr. Thomas's sales style is what I had hoped for in a salesperson...no pressure, truthful, and down to earth. He spent as much time as I needed to make my decision on the vehicle I was interested in. At no time did he display a desire to go do something else. Since I live 130 miles from the dealership, Mr Thomas delivered my vehicle to me. I have never had a transaction go as smooth as what I experienced with Bill Luke Tempe. If you are in the market for a new or used car, definitely seek out Bud Thomas. You wont be sorry!!!!
Recently bought a car through Tempe Jeep and had and extraordinary customer service with salesman Jerry! He was very helpful and I was happy with the customer service throughout my buy. Sterling was every thorough with the financing process. I appreciate the help, I’m looking forward for future purchases.
It was a pleasure working with Tom. Test drove car on a Saturday and a hand shake later we picked up car on Monday. It is nice to be treated with respect and honor. I will return again. Thanks Tom and Andre.
Can’t tell you what a great experience I had at this dealership with my salesperson Glenn. I drove 2 hours from Tucson and it was worth every minute! Glenn and the dealership delivered on every single promise on my used car buy and went above and beyond to make sure everything was perfect. I will absolutely be buying my next car here.
Purchased a used BMW i3 and had an excellent experience top to bottom. Staff was great, easy to work with and buying process was the easiest, most enjoyable I have had to date! (Have purchased 5 cars from dealerships over the years.)
The best experience buying a car, new or used, it doesn't matter. Great dealership. Anthony, the sales manager, was friendly and patient. a Home Run. Thanks guys.
Love This Car
August 8, 2018
I’ve always wanted a BMW. It’s been my dream car for a long time. I love the style of my car and all it’s features. It has a moonroof which I absolutely love. I’m still learning all the features but I look for any excuse to drive it. It’s so comfortable and I feel safe driving it, which is my top priority, a safe car. Love this car and would definitely recommend it to others.
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