The process was smooth and relaxed. Agata was truly exceptional. She was attentive, insightful, honest, and helped me obtain the exact vehicle I wanted. It is truly a feeling of euphoria every time I look at or climb in my magnificent X6! For that, I have Agata to thank! I recommend that anyone looking for a vehicle seek out her expertise. I beyond appreciate the clarity, acumen, and profound wisdom of Noah in finance! Thanks to John C. for all the effort in finding my dream machine. This was truly the finest transaction in auto I have had and sincerely thank the entire team!
Hez did a great job helping us select the right car
by SkipperJimmy from DealerRater.com
December 1, 2018
Hez spent a great deal of time assisting my wife and I choose the correct car and options. He was extremely knowledgeable and helpful. Prior to talking to Hez we were hesitant to buy because we did not know enough to make an informed purchase. Now we are very happy with our new vehicle.
I can???t say enough about Ashley and Tim at Princeton BMW. They went beyond out of their way to help me with an emergency situatio. I didn???t have to wait long at all (without an appointment) to handle my situation. They are extremely professional and very helpful. I highly recommend them for everything.
worked with Alex Edgar and Craig Brauer, they are super helpful. This is our first stop for shopping a new bmw x5. it only took a morning to finish everything, and drive the new car back home. highly recommended. however, i could only give a 4 star for dealership. it is because of Jowel Ahmed. He was doing paper work for us. But he was trying to play some trick on us. he misleaded us to purchase some unnecessary maintenance coverage. and he did not provide us enough coverage policy information. After gettting back home, we talked with our friends with bmw, just figure it out. The coverage on brake and belt is very unlikely to be useful for the first three years of the bmw X5. And this coverage can be cancelled within certain time window. Jowel never mentioned the cancellation policy to us. overall, princeton bmw is a great place for shopping bmw. their front desk are very helpful, but need be careful for their back office guys .
Went to the dealership to browse and met Carl and he was such a great guy who was very resourceful. He was not pushy or inpatient, it was like he placed himself in my shoes and offered me all information I needed to make my decision. I'm loving my 4 series, very pleased with my purchase.
I go to Princeton BMW to get the car I love to drive
by Spyder from DealerRater.com
September 11, 2018
I used to shop elsewhere. I visited Princeton BMW for the first time, this summer. I met with a wonderful gentleman, let him know what I was looking for and Carl Prince made my 'M' dreams happen!! Go see him if you're into BMW's!
Carl is an intelligent sales man who introduced me to an amazing 3 series that i fell in love with. I would reccomend Carl to anyone as well as his manager Danny. Princeton BMW is a fantastic dealership in every way.
Nitin from Open Road BMW made deciding and leasing BMW X5 very easy for us. He was able to address all of our concerns and get the car we wanted. He was very prompt in reply to emails and phone calls. More importantly, I did not have to negotiate much - he gave me the best price and no other dealer was able to match it. Nitin worked with me to get the most of eligible program.
If you're in the market for a BMW be sure to ask for Nitin.
I plan to purchase my 2nd vehicle also through Nitin and the team at Open Road.
Thank you Nitin!!
Went to several different other dealerships and all were painful long tedious with the EXCEPTION OF LANDSDALE Chrysler Dodge Jeep Ram. REGINA JACOBS was refreshing… informative, patient showed me several different options to meet our budget. She then worked her butt off in trying to get me the magic # that I required. Inventory at Lansdale Dodge Jeep Ram has Quality Stock far better than other dealerships. Do what we did… Venture out and see for yourself that you will not want to go to another dealership when you compare.
by Mrs.Margaret Montague from East Stroudsburg,PA.
December 14, 2017
This is my second purchase at this location. Originally I purchased a pre-Owned vehicle in 2012 .I was very pleased with the purchase and the staff, as a matter of fact I felt it couldn't get any better.Boy was I wrong. Nick Di Bernard was awesome he went above and beyond my spectations. He was courteous professional and stood true to his word. I'm so happy with my 2014 Grand Turismo...Thanks Nick for creating a" miracle" and Jeff(aka Barry White) for making the finalization so smooth.
I was so blown away by the Wilson Grace, who contacted me after I purchased my new X4.
I honestly enjoyed the hour he spent with me going over my car. He was patient and understanding and he made me very comfortable with all the new features.
I have never had such a pleasant experience in all my years owning a new car.
Thanks for having such a helpful person especially after the deal is done.
DAVE LUTZ thank you for your outstanding customer service . I love the car you sold me . Thank you for making the entire process so smooth and non complicated , I 'll be back for my future cars and highly recommend you to all my friends . THANKS AGAIN
Carl is very professional and extremely patient with us. He is very knowledgable and made sure to explain us all the Technical details in the comparison of different Models. Its very easy to talk to Carl and I would definitely visit Princeton BMW again for my next purchase.
STILL IN BUYING PROCESS, BUT BEEN VERY GOOD SO FAR
by LESS-IS-MORE from DENVER, CO
March 26, 2017
I FOUND MY CAR ONLINE, AND CONTACTED BMW OF SPRINGFIELD. THEY HAVE VERY GOOD WITH COMMINICATION AND CUSTOMER SERVICE. JEREMY HAS BEEN GREAT. I AM STILL IN PROCESS AND HAVE NOT YET RECEIVED MY NEW CAR! BUT I AM VERY HOPEFUL THAT IT WILL BE AS AMAZING AS THIS PROCESS HAS BEEN. WILL KEEP YOU POSTED!!!
I was provided great service from Open Road BMW CPO on November 30th. Hamada Elmasary was my client advisor who assisted with sale of my 2015 X5. He was amazingly patient with me during process, answering all of my questions before, during and after the sale. He made sure that I was well taken care of. The entire staff was very welcoming and warm. If you’re in the market for a pre-owned BMW go see Hamada, he will take care of you. Now if I could only get used to the new electric steering all would be great ¿
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