From my first phone call to the dealership days before buying the car, till now a week later, Sara Griffith has been nothing but helpful and proactive, focusing on what I wanted in a new car. She asked good questions and listen to answers and found the car that was right for me. I never felt like she was trying to fill a quota or upsell me on anything. She has stayed in touch, to make sure I understand how to work my Mini and that everything is functioning properly. I wish Sara were in real estate, because now I need to buy a house!
Most Enjoyable Car We've Every Owned
by GTO Johnny from Nokomis, FL
December 9, 2018
Have the "M" package which adds quickness that compares with my Corvette. All wheel drive is fantastic; car is over engineered and fabulous. Made in America and we should be very proud!
This was by far the easiest car buying experience I have ever had. Kayla listened and knew exactly the car I was looking for, gave me a great price on both the new car and my trade in, and even though I wasn't ready to commit that 1st day went ahead and had the car I was looking at delivered to the dealership. When I contacted her 2 days later to finalize the deal she had everything ready within hours and the car was detailed and ready by the time I got there. She had followed up on everything, reviewed the entire purchase deal and went over the car with me from top to bottom. It could not have been easier. Hans, the finance person went over all of the sales agreements and offered several extended warranty's and service plans that were available. There was no heavy handed pressure tactics, just a clear description of what was available. The combined experience of dealing with Kayla and Hans made the whole experience extremely pleasant. I drove off the lot with my new car in just over an hour. Kayla has already been in touch to see if I had any additional questions about the car or needed any more help from her. Fantastic customer service. I just wished I lived closer to the dealership so they could handle my maintenance needs as well.
Driving this car is a wonderful experience.
by JC from Boca Raton Fl
November 29, 2018
The BMW X3 has a great new design. The driving experience is wonderful and the sporty. The X3 has plenty of leg room in the front and rear. The car is sporty and always catching the eye of the crowd.
Wonderful experience with Erick Martinez. Very helpful with our choice and purchase of a BMW X3. Very professional and a great guy. Would
highly recommend him.
Excellent customer service
by Carlos Lamb from West Hempstead
November 25, 2018
I want to thank the sales adviser for excellent customer service, and support during the buying process. The best customer support I have received for a very long time. Well done Certified select motors. Also I would like to thank manager for helping us out with the finance. I would definitely recommend this place to car buyers.
Dimmitt provided excellent service and repair as always.
A fine example of strong, german, engineering.
by Dubya from Metamora, Il
August 28, 2018
Having owned the vehicle for very short time; it is a bit early to speak of a long term experience. I am hopeful that it will be very reliable and am counting on it.
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