The only complaint I have is that they never clean my car after it???s serviced. No wash on the outside or vacuumed on the inside. The only time they have done it is when I ask them to prior to pickup. I was told this is standard. I received much better service when I owned my Cadillac
They could have done better. I was given a dirty loaner vehicle to drive while the PCV valve was replaced. I???m not accustomed to getting a dirty vehicle from a place like BMW. This is particularly concerning since my husband has another make of vehicle and when he was given a loaner, it was spotless. Additionally, my left driver side door lock isn???t working. It was working when I brought it to BMW to replace the recalled PCV valve but ever since I picked it up from BMW, it hasn???t worked. Linda Bentley
I continue to have great service at this dealership. It's easy in and out and they are always professional and extremely accommodating. I continue to bring my car to be serviced here even though I live in South Carolina. They provide very fast service and are very friendly! Thank you!
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