Today, I took delivery of my new 2018 Mercedes. From the beginning till today, Doug DiTullio maintained the professionalism and courtesy throughout the entire process. He was prompt to answer all of my questions throughout the process and ensured that I was comfortable with all of my new vehicles operations before departing. I am extactic about new vehicle and even appreciate the bouquet of flowers. Nice touch. Thank you all.
While I'm not a fan of purchasing vehicles from dealerships, I would definitely make the exception for these guys again. Traveled all the way down from Oregon to pick up a car from Oscar. Great experience all around. The whole team was helpful in ensuring we were comfortable with the vehicle without even seeing it in person. It was exactly as described and my wife and 3 kids love driving around in it now. Highly recommended.
First time buying a salvaged vehicle so I asked a ton of questions which Jason was honest, forthright and very helpful. Bought Nissan Titan truck over a year ago and never had a problem with it. Runs like a monster and looks great. Would definitely buy here again.
Jeff and his team are the besr to work with! Always customer needs and lifestyle in the forefront. They always make sure the vehicle is Perfect. I wouldn???t even consider buying one of my most important and expensive possessions from anybody else. I trust him implicitly.
D PATRICK MERCEDES, Excellent Dealership!
Tony Ricketts, Solomon Moscovith & Jacob Wade & Kasey are “GREAT KNOWLEDGEABLE PROFESSIONALS! SO VERY HELPFUL!
MERCEDES BENZ “CONCIIERGE Service” (Which I have had with each New Mercedes) NEEDS COMMUNICATION & TRAINING SKILLS DESPERATELY “!!!
( Many representatives there I found to be “ RUDE IDIOTS”)!
I was so fortunate to have bought from a great
knowledgeable, caring dealership!!
I inquired on a vehicle and received a very prompt response through both phone and e-mail. Unfortunately, the vehicle that I was interested in had been sold earlier that day. They apologized for the inconvenience and even gave me a time frame for the ads to be removed.
I received a follow-up a day or so later to see if there was anything else they could assist with. I have my heart set on a very particular vehicle, so I declined, but the extra effort was appreciated - even more so because they have not continued to reach out after making it clear that I'm out of state and not looking for anything except that particular vehicle make / model and options.
I did not end up purchasing the vehicle because someone got there with a cash offer before I could get in to buy it. But the staff was extremely friendly and let me know what was going on with the vehicle so I didn't waste a trip. We ended up leasing from a different dealer because we needed a car immediately and had specific requirements for what we wanted, but if/when we car shop again we will definitely look here.
The sales ladies, Shirley Chen and Priscilla Tsun are excellent! They are very professional and explained everything very patiently! This is my best experience to buy a new car, and I will definitely refer them to my friends. I am glad that BMW have them as their employees!
The professionalism and courtesy was beyond exceptional. Showrooms were spotless. My point person was Justin Martinez he handled my trade in and putting in my new BMW. Joseph Saint-Val was my BMW genius. He spent over an hour sitting with me in my new car. He covered all the bases in acclimating me with my car. Joe was super professional and extremely knowledgeable. The last person I sat with was Helga Carroll who handled the financial segment.She was extremely knowledgeable and explained every little detail to me. All in all my experience at Competion BMW was perfect.
This is the 6th car I have bought from this dealership I feel confident and trust the people I have dealt with, I consider Haig and JD friends of mine along with other team members as well Kevin in service has been awesome as well to my family. No pressure or stress just the way it should be.
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