The service department is great and received professional service with respect to the service personnel and the quality of work performed. However, it took 50 minutes for me to get a loaner vehicle and the people working in the rental car department were not friendly and courteous. There definitely needs to be a lot of improvement in the loaner car department. It needs more staff and training that staff to make the customer feel appreciated.
I contacted Vroom auto about a 2010 911 they have for sale and was contacted right away with all the information on this vehicle Jeff in the Sale dept was very helpful I was attracting to the car with the price I have this car on my list
Liane Mann is without a doubt the best car sales agent I have ever dealt with. I knew exactly what I was looking for and she made it happen at a great price with no nonsense. I bought a new car and they took back my old leased car. She explained everything in detail as I had a lot of questions, she and her team were very accommodating. Excellent service but more than that, a great person to deal with.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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