I dealt with Kevin in service for the first time ever and he was super easy to work with, very commutative and in fact based upon this interaction I will be using this dealership over the one I am currently using.
Great experience with Joshua. He was professional and had great follow up and follow through. He gave me the time I needed to make a decision in my purchase of a used BMW X1. I appreciate not being pressured to make a quick decision. I am not a quick decision maker. Thank you, Joshua, and Thank you, Roseville BMW!!
Service representative, Sarah L, was very helpful and knowledgeable. She explained all of the repairs that were done, which were all recall issues. Additionally there was some explanations of additional work done that I was not aware of or had requested. The technician noticed a faulty module which controls the lights and some other electrical functions. He replaced it and reset the controls, without it being done art of the work order.
Great service and customer relations.
Fantastic dealership. We did all of our research online, then called AJ (We live in Oregon). AJ was able to work an amazing deal for our 2018 540i. Haider, our BMW genius, picked us up at the airport in our car and explained/showed us it’s features He assisted me with BMW apps on my phone. He was very knowledgeable and answered all our questions and has since checked to see if we had any additional questions. Judy was great in getting all the paperwork done and sending additional information. Overall the experience of buying our new car was terrific.
I purchased my 335i at Roseville BMW from this dealership eight years ago, and continue to return for service. This visit was in response to an urgent recall notice. I was impressed with their persistence to get my attention and schedule an appointment immediately. As always, my service advisor, Chris, was helpful, friendly, and "on it." My car was repaired, washed, and ready for me to pick up on schedule.
Great service, I would recommend this dealership too all my family and friends. The choice of different type of models and colors of cars is awesome. I went up there wanting one thing and could make my mind up. I didn't ask to many questions, cause I didn't want to be talked into something I didn't want. But with my observation I changed my mind. I'm for sure going back to get what I want. Great experience in all !!
Darren Wilkerson was our sales person at Niello and he was great. He made the car buying process an overall great experience by really listening to what we needed and delivering on that. He wasn't pushy, took time to explain some of the newer features, gave us a great test drive and in the end made sure we got the car we wanted. Simply put, I plan to buy from Darren and Niello again and recommend others do too.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.