I’ve never been in a BMW dealership before and was very pleasantly surprised. Seems to me the sales people are a “ cut or two” above the typical car salesman. I worked with Eric and Art on a purchase of a used vehicle. No pressure, not pushy, and no BS. We agreed on terms and price and my wife and I left as very happy customers.
Staff very pleasant and friendly. Professional but made you feel comfortable making sure that every question was answered. Never pressured you into anything but gave you options from which to choose. Staff goes out of their way to make certain that your experience with buying a car is memorable. Thank you guys
Turned in my lease on a 5 series and resigned a new lease on an X3. The process was very smooth, very fair, seamless. I was willing to take something off the lot but they encouraged me to build it the way that I wanted it! So often dealers push what they already own, it was refreshing and appreciated that they were that concerned that I got what I really wanted. Took a little longer to get it but am completely satisfied. Highly recommend.
I recently purchased a new 2018 X1 from Westlake BMW. Jerry Mancini handled the sale and Mike Niedzwiecki the financials. Jerry was very honest, open and transparent through the whole sales process. I truly appreciated the time savings of just having a straight forward conversation on what works and what doesn't. Choosing the car, agreeing on a price and setting up pickup took an hour. I'm very happy with Jerry and the whole experience! The finance part was handled by Mike at pick up, equally as efficient and straightforward...took 30 minutes at most. Thanks Mike! I would definitely recommend Jerry and Mike for your next BMW! Also a great selection at BMW Westlake.
I walked into the dealership and was immediately greeted by Jimmy Laumer. Jimmy helped guide me through the car buying process and was very patient during my decision making process. He was knowledgeable about the product and didn???t try to ???sell??? me, which I fully appreciated. Upon leaving, every associate I came in contact with was extremely pleasant. I highly recommend BMW Westlake!!! You???ve gained my continued business.
John Redden was very informative and engaging as we explored our options among the BMW X line-up. Mike Niedzwiecki made the paperwork painless. Before driving away, Justin Niedzwiecki provided a thorough tutorial on all the features included on our BMW X3. We quickly discovered that the staff and facility truly reflect the well earned reputation of the ultimate driving machine.
I recently bought a certified vehicle from Jerry Mancini. The transaction was done over a series of long distance phone conversations. Jerry was very trustworthy and accommodating. He understood that my time was limited and went above and beyond to ensure that I spent as little time as possible at the dealership when I traveled to pick up the car.
Curtis Cheney was fantastic. I have purchased numerous cars in different States and Curtis ranks one of the top sales consultants I have dealt with. I would definitely suggest asking for Curtis to be your salesperson.
I had a great experience at Mercedes-Benz of North Olmsted. Everyone I worked with was very friendly and helpful. Shawn did everything possible to make sure I was happy and comfortable with the deal. He was very patient and I didn't feel pressured at any point. I would definitely recommend Mercedes-Benz of North Olmsted and Shawn Blum.
Had a fantastic experience shopping for a used vehicle with the BMW Cleveland team. Keith Johnson was very friendly and helpful in helping this Volvo enthusiast make the conversation to BMW. Everyone I met was terrific. Great car buying experience!
Cleveland BMW was so helpful, especially for a busy person such as myself. They took care of everything, ftom handling the return of my rental vehicle, the process of purchasing new tags.... made my life and the stress of having to purchase a new car so much simpler....
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