Irene Efthimiou, Client Advisor this is for you!
November 5, 2018
My wife decided she was in the market to upgrade her 300 series BMW to a 500 series BMW. Naturally, I sat back and allowed you to use your expertise to guide her in the changeover. I want to thank you for the easy transition along with your expert knowledge and, guidance. It was not a pressurized sales pitch at all- but, one that was very easy-going and relaxed???.I was not buying a car but, it seemed as though I was. But, it was still fantastic. I enjoyed the RIDE! Since I was the observer, don???t change a thing in your future presentations etc. I also liked the fact that you went over the benefits and comparisons between the BMI 300 Series and the difference and benefits of the BMW 500 Series. You even helped my wife choose a compatible upgrade in her color choices. I was again impressed by how you dealt with the insurance company to get approval to make the insurance transfer from one vehicle to the new very easy. I hope this letter of thanks for your assistance helps you in your career. Let it be known you were professional, friendly, enlightening, and informative. You made the process effortless on our part. Thank-you! We look forward to closing the deal on our pick-up/delivery of my wife???s new BMW. Even though transactions of this type are considered as the closest thing to a house closing, you made it almost enjoyable???Keep up with your ???WIT??? and ???ENTHUSIASM???. But, ???the cap??? that really closed the deal was the fact that you chose to physically drive us back to the service area on Merrick Blvd., Freeport, NY. The Johnson's Despite the money spend and upgrade???It was a fun experience! Accolades to you! JOB WELL DONE!