Used 2023 BMW X5 for sale near Morristown, NJ

Andrew Beifus is fantastic! I was a first time car buyer and he was so kind, generous with his time, carefully walked me through all the features of the car I was interested in, had the car prepped for me to drive, inclusive of having it say my name on the dashboard screen to welcome me when I got in the car. Andrew was available through each step of my car search and was patient with all my questions. He is a seasoned and experienced professional who understands the meaning of the client experience and made me feel like I was his priority and I came first and was there to fully support me in a momentous life occasion. I did not however enjoy my experience with the other individuals I interacted with. I found Andrew's colleagues to be condescending, demeaning and full of gender, race and age bias. In particular the finance manager was the most unpleasant individual to interact with. He openly tried to demean Andrew in front of his clients, then proceeded to try and educate me on what to do with my money (because I didn't want to finance my car and buy in cash) and I found that when interacting with me, he spoke/looked at my white female friend when talking vs looking at me when speaking, an Asian female who was actually buying the car. He then told me buying a car outright is the dumbest thing I could do. The entire time he explained the packages I should consider, I was so put off by his tone and definitely felt like there was not a single word I could trust coming out of his mouth. When I then asked when I would get my plates (I bought in NJ and live in NY), he then explained that the plates would come to the dealer and that I could come to the dealer to pick them up or they could ship to me. He suggested I come to the dealer bc as a girl with nails, I probably wouldn't know how to put the plates on myself (well I did put the plates on myself with no problem despite being a girl with nails). There was another manager who I believe was a general manager and was on Andrew to speed things along with me, when I explained that Andrew was providing me the service level I wanted, he backed off and adjusted his tone. I also did share to this manager that I did not appreciate the finance manager telling me what to do with my money, and he did agree that this was not appropriate. After I bought my car, my iphone noticed that there was an air tag in my car and when I called the dealer, this general manager was very responsive and did his best to calm my nerves that there was an unknown air tag tracking me. (I went to the BMW of Brooklyn service shop and they were so great in helping me find the air tag). Overall, Andrew was exactly the sales professional I needed in my car buying experience. I did not enjoy any other element of my experience at this dealer. And I do wonder if I was not given any financial breaks or scare tactic sold into things because they felt like they could take advantage of me as a first-time diverse female buyer. Given this was my first experience buying a used car, I can't say if this was an above or under par experience. But I can confidently say, Andrew is a pro and the finance manager needs bias training and held accountable for his words and behavior.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

Peter Kessell was excellent to deal with. He is very professional, knowledgeable, easy to talk to and likable. He responded quickly to question and followed up on the status of our new ordered vehicle. When received at the dealership he contacted us timely and the transaction process was quick, pre prepared, accurate and without issues. He presented the car to us and gave us a good understanding of the features in the car. These new car have many features and Peter was very knowable and explain them quickly and easily to understand. I can’t say enough about how Peter treated us and recommend him very highly. If you are looking for a great sales representative ask for Peter Kessell.

Yesterday I went to pick up my 2024 X4 BMW at Morristown Dealership. My salesman was Rick Fanfan whom I think was amazing with his delivery. Getting me to feel comfortable and safe in my knew car and its remarkable features. As a sales man went back to ask for every thing that I was expecting. Thanks for all you did for me Rick and Felicia his manager who went out of her way to get the plan that was best for my needs. You guys exceeded my expectations. Thanks again.

I went to Roxbury with one car in mind. I ended up leaving with a better car and a better deal! The service here was impeccable. They worked along with me to make sure I got what I wanted at the price I wanted. Erik made the sales experience easy and enjoyable. He was available every step of the way. Even after my purchase he has still been an asset by answering any questions or concerns that I may have come up. This has been the best car purchase experience I have ever had.

Luke Lovelady and Hunter Tremaine did such an amazing job with making the process today a great experience while I was buying my first car. 10/10 would recommend!

My recent visit to BMW of Springfield was truly remarkable! Bruce smith was incredibly helpful and attentive. The tech guidance from Luke L. was invaluable and very clear. Definitely the place to go for your next BMW.

From start to finish, this dealership exceeded every expectation! Jonathan Crosby experience was transparent and highly professional. The tech orientation with Luke Lovelady was thorough. Five stars - they've earned a audi enthusiast for life.

Absolutely thrilled with my new aidi and the entire purchase process! kerry spinabella knowledge was impressive, and Luke's expertise helped unlock its potential. I'm excited to share this positive experience!

Audi of Springfield delivered an experience as impressive as their vehicles. Hunter tremaines approach to sales is truly customer-centric and refreshing. Luke Lovelady's expertise helped me unlock my car's full potential! A truly top-tier dealership experience.

I could not ask for a better experience. Recall was taken care of and I was sent a video! How cool is that. My detailing is great. Showroom perfect. Zachary couldn’t be more accommodating. And, he’s a really nice guy. Best BMW dealership I have ever done business with.

Everything was great Including the complimentary car wash I dropped off my vechicle at 7.45 am And it was completed in the afternoon as promised

Darrell and team at Bridgewater BMW are 2nd to none.......great service, consistant follow up, great loaners.... leading to a great experience at each and every touch point

Tom at the Service Dept is very knowledgeable of who and how to get vehicle problems resolved. He’s a consummate professional with the customer’s best interest in mind.

Process was real smooth, Nina was patient with me since I wasn't too sure what I wanted. In the end I found a beautiful vehicle and they worked with me and my budget