Very good overall; service rep (David Goldberg) was careful to explain repairs. Repairs were completed in a reasonable time and I was kept informed of status.
The eDrive version is awesome
by Wohlf from MPLS, MN
November 14, 2018
40e doesn't cost that much more than the 6 cylinder and I am averaging 45mpg. Nice federal tax rebate and I get 800 miles on a tank of gas. Plus parking spots reserved for charging are generally primo and available. This car is the same 0-60 as the 6cyl, but smoother and quicker off the line. I just use a standard outlet in my garage, so a full charge takes 7 hours over night. Public charging spots are 3 times as fast. I take the car on road trips without charging and it operates like a normal X5. No downside to getting the hybrid that I can tell.
The best service I have received in the past 10 Years. They have a very
nice facility as well. Excellent and very Professional. I will be purchasing my next vehicle from Passport.
DO NOT BUY THIS VEHICLE!!
by BrentC1974 from Biloxi, MS
December 31, 2018
BMW has simply not figured out the hybrid technology. I currently own 2 BMW’s and have owned 4 or 5 over the years and this is the only one I’ve ever had any trouble with. Over 8 months of ownership it was in the shop more than my garage. I literally put more miles on their loaner cars and rental cars than my own vehicle. Far too many issue to detail out here but be extremely cautious with any hybrid purchase.
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
Fun car to drive. Comfortable for long distances.
by Beach Haven from Eastern Massachusetts
October 19, 2018
I commute through Boston round trip to New Hampshire and this car has helped keep me safe and comfortable with some of the most daredevil drivers on the road. The visibility is excellent and the emergency braking has saved me when abrupt lane changers dive in front of a line of cars going 70 in the tunnel. The car is fun, with a lot of gimmicks and convenience features. It takes a while to learn how to use all these, but that keeps things interesting. Local driving is cost-free with the E-drive too.
Maria provided excellent customer service! She demonstrated and extraordinary ability to understand my needs without being ever making me feel pressured. She is very knowledgeable and extremely quick! She was extremely patient and helpful, and despite having to stay past showroom hours, made sure that the car was in perfect condition before I left. It was a pleasure working with Maria, I highly recommend her!
Excellent car. Smooth drive.
by Jayeeta Lakhani from Indianapolis, IN
May 7, 2018
The BMW X5 (hybrid version) meets all needs of a luxury SUV. Smooth drive, technical features - makes it very safe, reliable and comfortable. Highly recommended.
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