I want to thank you for the excellent service that I was provided with yesterday. I usually dread going to any dealership to have my car serviced and prolong my visits as much as I can (this cannot be good for my car in the long run). However, the honesty and respect for my time that I received yesterday by John Berry has shifted my thinking, at least with regards to this BMW location. The outstanding service I received will definitely encourage me to not hesitate as much when I need to take my car in. Once again thank you!
Scheduled a service appointment at Classic BMW on Saturday during Cars for Coffee. Met with my service advisor Jeff Daggon and everything went great. Was able to see all the cars and pick up my vehicle when finished.
After coming off a negative experience trying to purchase a Lexus 350L, I went to Dallas BMW just to check out the X5 after seeing the huge discounts online. I specifically asked for a female salesperson because I wanted to be treated like a woman with a brain who could negotiate her own deal. Annalee Bowers did just that. From the moment I walked in the door, she treated me like a valued customer. Never once did I feel pressure to buy. I fell in love with my car and they gave me the exact best price I wanted (4k less than KBB lowest fair value.) I could not be happier! I HIGHLY recommend Dallas BMW and specifically Annalee and Alex Guzman (sales manager) if you want a no pressure, all questions answered, transparent experience.
Tim Bennett was very helpful in explaining of services on my car.
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