I have bought many cars over the years and have been a loyal Lexus owner. I was disappointed in the newest design of the Lexus fleet, so felt the need to look around. I had stopped into your dealership a number of years ago and had worked with Tom Brandt. Although, I opted to return to Lexus, Tom had left a favorable impression and I had saved his contact info on my phone. So I looked him up. Tim was very professional. His approach was laid back, no pressure whatsoever and his enthusiasm for BMW was infectious. We took a short test drive in an executive driven 530. I loved the car and came back to buy it a couple of days later. Jori was terrific as well and I was in a hurry. She got me out of there in no time. I came back a week later to learn the ins and outs of the car. I hated to leave Bredemann. I only hope the rest of my experience at your dealership will match my buying experience.
It is the ultimate driving machine
May 12, 2018
I've always enjoyed owning and driving a BMW. Performs and handles well in any road condition. It glides on any road surface. A greasy value for priced
I have purchased many luxury cars over the years. This was my first experiemce with the Napleton group. Rachel Mason was professional , responsive and friendly at all times. Her follow up was also top notch. Could not be happier with the experience. Overall, 10/10. Your business manager was also fantastic, informatve and friendly.
very good car
by imrri91 from cairo , egypt
September 13, 2017
it's very good performance and have a good exterior styling it's very nice car on road i always trying it
Mike is extremely knowledgeable about Mercedes models. He is very prompt with questions and responses and follows up. A pleasure to deal with. The two vehicles I was pricing out were competitive nationally.
The Best Car Ever
by NSmith from Virginia Beach, VA
December 27, 2018
Love love love!!! Best car I've ever bought and the technology is amazing. Just when you think you've had the best, you find out you've truly been missing out.
Margaret was extremely polite and pleasant to work with. She was was professional and knowledgable while showing us the used vehicle we were interested in. She worked very hard to meet our financial needs and provide us the discount we needed to take the car home! Not only did they make sure everything was top notch, they were completely transparent in regards to the vehicle itself. There was a small crack at the bottom of the windshield that we didn't even notice but Margaret pointed it out right away and assured us that they would replace the windshield at no charge! We were also extremely impressed with the hospitality of everyone we encountered at Napleton Aston Martin Maserati during the waiting process and would reccomend this dealership on the friendliness alone.
Bought a used BMW from Perillo, and the entire process was super easy from Sales (Robert) to Management (Dan) to Finance. I was surprised by the low pressure environment and ease of working with these guys. Very pleasurable experience over on the used car side of the shop. Amazing selection of cool cars too!
Mine is a 2017 not a choice in the drop down.
by evendale123 from Ohio
December 21, 2017
Out of all of the vehicles I have had the opportunity to own in my life (40+) this is by far my favorite for a number of reasons. Ride and handling superb, visibility could be better; however with the number of technical upgrades nothing to worry about. Very comfortable in the front seat with numerous adjustments available, back seat tight for individual over 6'. One will not be disappointed with this car. You will get many looks since there are not a lot x6's on the road.
Amazing service! We drove from Northeast Wisconsin to purchase our X5 here...and we???re so glad we did! Rolly Davidson made the experience easy as possible and quickly welcomed us to the Knauz family. Thanks for the five star service. I plan to come back for future purchases and would recommend this dealership to any of our friends and family!
My dream car is no longer a dream... its mine!
by A. V. from Capitol Heights, MD
August 28, 2018
Amazing drive. Amazing Extras. No sacrifice in comfort for the power! This car is the perfect blend of sophistication and strength. This is truly an example of the ultimate driving machine!
I recently bought a BMW X1 recently from Knauz and Rolly Davidson assisted me and was so professional. He was calm and did not rush my decision. He was informative and positive. Thanks Rolly for giving EXCELLENT service and recommendations!!! Anne Hazen
We made the decision to drive from West Michigan to Knauz after the poor experience we had at the BMW dealership in our town. From the beginning when I inquired online about an X4, Yale was so helpful and friendly. The dealership was able to get the car ready quickly so we could come see it on our days off. Yale kept in touch and sent us pictures and assured us the car looked great so we wouldn???t be wasting our time driving there. When we saw the car, we were amazed, it looked brand new! Yale went on the test drive with us and was able to explain all the features of the car (something that didn???t happen when we did a test drive in Grand Rapids). When it came to buying the car, Yale showed us all the comparables and Knauz had the best price, but they even took off a little more for us driving all the way there. The financing process was great and no pressure to buy extra warranties, products, etc like had happened with our last used car. They even kept our car overnight (covered up inside!) and had a BMW genius meet with us the next day to set our car up (nav, phone etc) for the ride home. We can???t say enough about the great buying experience at Karl Knauz and everyone we worked with there. We will keep them in mind for ours and family & friends next BMW purchase!
I came here (a long way from home) based on so many positive reviews of this dealer. I read the reviews and many were of Roland (Rolly). I just went in and asked for him. Great experience with him. No typical car dealer BS. Willing to work the numbers on both the trade in and the purchase. Very fair. He and the other personnel went out of their way to exceed my expectations. Loyalty just started with Rolly and Knauz.
I just purchased an X2 and my experience with Bob was fantastic. Everything was quick and efficient. Yale contacted me to find what options were important for me and had everything prepared for me when I arrived and made the entire process very quick, streamlined and efficient. Scott and Doug were very helpful and a pleasure to finalize the process. overall a wonderful experience
I recently purchased a BMW from Perillo Downers Grove dealership and had a great experience. After having several negative experiences at other dealerships and seeing how much better this experience was, I felt compelled to write this review.
Dimitri was very patient, friendly and most importantly did not pressure me at all. After looking at the car initially, I came back the next week and test drove the car a 3rd time before I made a decision to buy the car. I found a couple of minor issues after I bought the car. Dimitri and his manager, Dan, stood behind their car and repaired it for me for free even though they were under no obligation to do so. They even provided me a 5 series BMW loaner.
Stopped in to make an appointment and was very pleased the Adviser said if could handle an hour and half they would do it fight now. First time I’d ever been taken as a walk-in. It saved a ton of my time since I live 17 miles away. Kudos to the service adviser.
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