My Names Robert Ferrell I leased my 2nd BMW from Pacific BMW my experience with this dealership was amazing , I found the dealership on TruCar from the onset of researching the best car for Pacific was the only dealership that truly worked the deal with me best price and best service , I picked the 550i which is a dream car , the numbers were right and I got everything I wanted from a new build from being shipped overseas to getting to me in LA the whole process was seamless ,Steve Saroyan is a wizard , an amazing person it was like buying from a friend , a good friend he answered from what I estimated I sent 120 emails of every nervous question I had ,when I thought I was annoying,Steve assured me I was , he is the Man !!!!! On August 19th I picked up the 550i ,I swear they made me feel so important at every step , his manager Armando Leyva was attentive and the best at making the lease easy to do Armando is amazing with Steve they were the best dream scenario you could ever have on getting a car deal done , thank you Steve & Armando , I took my time to write this because y'all made me feel like a Rock Start .... Buy from Pacific ! Ask for Steve Saroyan !
Thank you, Thank you, Thank you! I am blown away by the level of over the top- 10 star service, professionalism, personal touch, easy breezy, always on point customer service I have received specifically from Gilbert! He has made my first BMW lease experience absolutely flawless, fast and always hassle free. Honestly, if it wasn't for the service I have received from Gilbert I am not sure if I would lease another BMW. But with the outstanding experience Gilbert & his team have provided me over the last 3 years - Pacific BMW is the ONLY place I will be getting my next lease from. I greatly appreciate his ability to work around my schedule and get the job done perfectly every single time. Looking forward to another outstanding 3 years with my new BMW lease thanks to Gilbert!
I have received an exceptional service from ABZ Motors and super happy with my Mercedes Sl550. In fact,I have also referred two of my friends which bought their cars from ABZ. Thank you!
I had a fantastic experience at Yark BMW, starting with Steve Messinger in Sales, then Ray in F&I , followed by Corey who showed me all of the awesome features of my 2017 650. It was very casual, professional and extremely fun; all the way! I would highly recommend this team !! I'd be happy to share further at djf0731@aol.com. Yark is the best!!
Drove from Nashville for a better experience. Courteously greeted and made to feel valued. I had called about a car-it was ready and waiting. I was offered refreshments and an immediate test drive. Afterwards I was met and we talked about the car. I wanted to look at another and was given the keys for another test drive. I picked the vehicle-the negotiating was typical-but friendly, back and forth to "the decision makers?" We arrived at a price and that was that. I was going to arrange my own financing but Grayson BMW offered more competitive BMW financing rates. Done deal! I was going to pay a large downpayment-the finance manager suggested I could invest the downpayment amount (my own choice of options) and most likely earn more interest/return $ than I would save by paying down my low interest loan. Great suggestion.
I'm glad I made the drive-then the Product Expert (BMW Genius) offered to go over the major features. He scheduled a follow-up a few weeks later to go over questions (second delivery.) Excellent service! Great buying experience.
I brought my X5 and had some issues and Mr Steve Mills and Mr Charlie Dickey was very professional and attentive to my concerns and took care of everything.Im very well pleased and I previously put in a negative review “thinking” or assuming that the issues wasn’t gonna get taken care of but they did. I’m pleased 100% with BMW of South Atlanta service department
great customer service; the entire staff is friendly; my Rep, Eron, always tells the truth...he doesn't mislead me about anything and I really appreciate that. the place is always spotless and they provide breakfast for the early customers...that helps when you arrive starving at 730 AM.
Always a pleasure working with Paskel!!!!!! He's such a joy to work with. He's informative and goes the extra mile to make sure you have a pleasant experience dealing with him. He knows his stuff too! Answers all my questions and provides options so I can make an informed decision. Thanks, Paskel! You're the best!
Team of United BMW is the best in Atlanta!!! (Jim Tomkins,
by AGZIRK777 from DealerRater.com
December 3, 2018
4.5 (476 reviews)
I want to thank Management Team of Profeshionals. Thank you so much for everything you did for our Family! Special thanks to Mr. Jim Tomkins and Victor Sousa for great support with my purchases and high level of professionalism. Thanks to my Salesman Samuel Gonzales for great customer service. Thank you Team of United BMW 🙏🤙👌Mr.Asher....
It is not often that I'm moved to write an on-line review. I reserve those efforts for notably good and bad experiences. In this case, it's the former. I went to United BMW to test drive a 530i - one of four vehicles that I was considering. Knowing no better, I parked at the Pre-owned Car area of the dealership and had the great fortune of meeting Mr. Charles Reed. He asked me what I was looking for and indicated that we would have to travel to the newly-built New Car lot, about 1/2 mile up the road. Charles found a car that matched my stated requirements and off we went. His knowledge of the vehicle, his ability to compare and contrast it with the other vehicles that I was considering, and his general demeanor were exceptional. At no time that I feel that Charles was "selling me a car". In my opinion, he was simply ensuring that I had an excellent experience during my test drive. That type of customer service is note-worthy. I believe that he truly enjoyed telling me about this excellent vehicle as much as I enjoyed test driving it. The positive experience continued when I was introduced to Dimitri Gossieaux. Dimitri asked the right questions, understood my position, made no attempt at any type of pressure (e.g., "what can I do to put you in this car today?" type of crap), and politely, but enthusiastically, told me what steps I would need to take to move forward with a lease. For several good reasons, I leased the vehicle. Lastly, my travel schedule precluded me from picking up the car during normal business hours. I would have to wait two weeks. Charles volunteered to meet me on his own time on a Sunday evening, so that I could begin experiencing my new BMW - that is the definition of above and beyond. If you're in the market for a new (or used) BMW, find Charles and tell him that Steve sent you!
Excellent Online Shopping Experience with Local Pick-up!
by VJ Costanzo from DealerRater.com
November 6, 2018
4.5 (476 reviews)
A+ car buying experience with Che Hall on our CPO 2015 BMW X5 35d M-Sport! Thank you for handling all of my questions and concerns over the phone with understanding and expediency. I liked the way that Che communicated regularly and used video of the vehicle in addition to photoenabling me to really get the information that I wanted. When it came time to take delivery of the X5, I was impressed with the quality, cleanliness and certification of the car -- along with the fulfillment of special request to install a different set of wheels and tires. Special shout out to "BMW Genius" Carllton for picking me up at MARTA after my flight and going through the test drive and delivery experience. There is so much more tech in the car then I even have in my 2007 550is, so that's a really critical part of the process in my opinion! Excellent work United BMW!
This was my second time around purchasing a car with Mr. Yarbough and I will love to state that he did a phenomenal job once again. I was in a very tight spot and needed a car right away( but not just any car), I had a car event approaching in 4 days and needed to get myself back into another Ultimate Driving Machine for the show. I was panicking to the point I had second thoughts about postponing the event due to not having a car, I informed Mr. Yarbough of the short time and he took action RIGHT AWAY... 1 day went by and Mr. Yarbough was able to place me in my brand new 2018 430i GC for my event appearance. I have been driving my 430i GC every since and all I can say is Thank You Chris, you???ve once more help a brother LEVEL UP haha !!!!! 🙏🏽🙏🏽 #Greatful #AmazingSalesGuy #MyCarRepresentMe
Nalley BMW has great service advisors. They are knowledable, courteous, friendly, professional, and never try to sale your services you don’t need. The work environment is comforting and pleasant; I always wait for my vehicle to be service to enjoy the free perks, even though they offer shuttle service and rental service. This is the only BMW dealership in the Atlanta area that I will have service e performed on my vehicle due to the total professionalism I experienced from the total stafff. Thank you Nalley BMW for providing excellent service and treating me like family.
Creme de la creme of Sales! My BMW sales person, Alex Tanjga is the best on the planet! His customer service skills are amazing. His communication is clear and concise, devoid of double speak! His moral compass is totally ALIGNED- not a sleeze ball sales person. Hid dedication to the customer is unmatched and refreshing. He is very receptive to "the customer's" wants, needs and goes above and beyond! My interaction with Mr. Tanjga was a pleasant surprise and I highly recommend him.
Characteristics: Kind, honest, sense of humor, Doesn't Sell Dreams and will work "hard" to get the best deal.
This was by far the most amazing car buying experience. BMW of Gwinnett had a great selection of vehicles to choose from. The sales advisor, David, was very professional and friendly. I purchased a BMW X1. I was initially was seeking to purchase a certified used one, but they didn’t have the color I wanted. So David worked a deal for me, and I was able to purchase a brand new X1 for the same price as a the certified used I was originally shopping for. I would recommend this dealership to my friends and family.
Both the sales team (Scott) and service team (Cam) are wonderful. Scott got us an excellent deal on a 2017 MDX Advance series and Cam got my 2006 RL serviced perfectly so I could pass an inspection. Can't wait for the 2018 TLX to come out for our next Acura. Daughter loves her 2016 ILX Tech seris too. Finance team is the best around. Overall a great team.
I purchased a Mercedes Benz 350E yesterday, Saturday evening from Jason Tsanakas at Jumbo Luxury cars. The experience was excellent! We showed up about 20 minutes before closing to just look at a car we saw online. Jason showed us the car, but due to the large selection of high end quality cars I saw on the lot, I wanted to compare that Mercedes to other options I saw. He patiently showed us each car, explaining all the options each car came with, even though it was now after closing hours. We saw a car on the lot that was perfect for us. Jason again spent the extra time to sell us the car right then rather than just taking a deposit and having us wait until Monday to take the car home. The buying process took less than 45 minutes. This was the best experience I have every had buying a car. I will definitely recommend this dealer and salesman to all my friends. The cars are top notch, the selection is amazing and the customer service was excellent!
I just purchased a Mercedes E350 from the Ft Pierce store this past week and the whole experience has restored my faith in purchasing a vehicle. Hated going to a dealership to buy a car and the getting the typical back and forth haggling with price or the constant phone calls. None of that here, couple of emails and that sealed the deal. Great prices most below KKB values, very clean cars that sell themselves and a overall great experience. No pressure from Jason the sales manager or Joe Hollywood (love that name) I would highly recommend purchasing a vehicle from Jumbo's. Rather unique cars for this area Ft Pierce but when you see what your money can buy it won't be to hard to convince you.
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